Jaclyn Nestler
Gainesville,GA
Summary
Motivated and detail-oriented Criminal Justice student with foundational knowledge in law enforcement and public safety. Completed an internship at the White County Sheriff's Office, gaining hands-on experience in community policing, administrative tasks, and observing criminal justice operations. Eager to contribute to a dynamic team and apply academic knowledge to real-world scenarios. Skilled in communication, organization, and problem-solving, with a strong commitment to upholding the principles of justice and integrity.
Overview
7
7
years of professional experience
Work History
Retail Team Leader
Kilwins Chocolates & Ice Cream
Alpharetta, GA
10.2023 - Current
- Greeted customers and ascertained what each customer wanted and needed.
- Performed sales floor work, such as assisting customers, stocking shelves, and taking inventory.
- Answered questions regarding store and merchandise.
- Arranged and displayed merchandise to promote sales.
- Cleaned shelves, counters, and tables.
- Opened and close cash registers, balanced cash drawers, and made deposits.
- Watched for and recognized security risks and thefts.
- Supervised staff performance to ensure compliance with company policies and procedures.
- Coached and mentored team members on customer service standards, product knowledge, and sales techniques.
- Addressed customer complaints promptly and professionally according to company policy.
- Monitored store floor activity to ensure optimal staffing levels at peak times.
Internship
White County Sheriff's Office
Cleveland, GA
06.2024 - 09.2024
- Gleaned knowledge and skills from every department in the office, including patrol, investigations, records, detention, and civil duties.
- Trained in different positions and worked with a variety of personnel.
- Gained experience, exposure, and knowledge of career-specific procedures and systems.
- Gained knowledge of criminal justice process, from booking to first appearances.
- Applied classroom knowledge to practical scenarios within internship experience.
- Sought opportunities to learn new skills and tackle challenging tasks.
Embroidery Machine Operator
Refrigiwear
Dahlonega, GA
06.2021 - 09.2023
- Programmed designs into the computerized system for automated stitching on the machine.
- Followed established guidelines for fabric placement according to specific design requirements.
- Maintained accurate records of production output, including number of pieces produced per hour and total pieces completed during shift.
- Monitored progress of each project throughout production process to ensure accuracy of end product.
- Provided training and guidance to new employees regarding operation of machinery.
- Adjusted tension settings on threads and needles based on type and weight of material being used.
- Collaborated closely with supervisors and other staff members in order to meet customer demands.
- Performed routine maintenance on the embroidery machines, including oiling, cleaning, and replacing parts.
- Operated and maintained multiple embroidery machines to produce quality products in a timely manner.
- Monitored machine operation to detect problems such as defective stitching, breaks in thread, and machine malfunctions.
Retail Team Leader
Vera Bradley
Dawsonville, GA
08.2020 - 05.2021
- Greeted customers and ascertained what each customer wanted and needed.
- Answered questions regarding store and merchandise.
- Arranged and displayed merchandise to promote sales.
- Cleaned shelves, counters, and tables.
- Recommended, selected, and helped locate and obtain merchandise based on customer needs and desires.
- Opened and closed cash registers, balanced cash drawers, and made deposits.
- Placed special orders, submitted online orders, or contacted other stores to find desired items.
- Addressed customer complaints promptly and professionally according to company policy.
- Assisted in managing store operations, including inventory control and customer relations.
- Coached and mentored team members on customer service standards, product knowledge, and sales techniques.
Lead Style Advisor
Justice Tween Brands
Dawsonville, GA
01.2019 - 08.2020
- Greeted customers and ascertained what each customer wanted and needed.
- Answered questions regarding store and merchandise.
- Performed sales floor work, such as assisting customers, stocking shelves, and taking inventory.
- Arranged and displayed merchandise to promote sales.
- Recommended, selected, and helped locate and obtain merchandise based on customer needs and desires.
- Opened and closed cash registers, balanced cash drawers, and made deposits.
- Inventoried stock and requisitioned new inventory.
- Placed special orders, submitted online orders, or contacted other stores to find desired items.
- Monitored store floor activity to ensure optimal staffing levels at peak times.
- Addressed customer complaints promptly and professionally according to company policy.
- Supervised staff performance to ensure compliance with company policies and procedures.
Style Advisor
Justice Tween Brands
Dawsonville, GA
09.2017 - 01.2019
- Greeted customers and ascertained what each customer wanted and needed.
- Answered questions regarding store and merchandise.
- Arranged and displayed merchandise to promote sales.
- Cleaned shelves, counters, and tables.
- Recommended, selected, and helped locate and obtain merchandise based on customer needs and desires.
- Watched for and recognized security risks and thefts.
- Updated price tags on items as dictated by store policies.
- Engaged customers in friendly and professional dialogue about product needs.
- Operated cash registers to process customer transactions.
- Encouraged customers to sign up for store loyalty programs.
- Built relationships with customers through courteous interactions and follow-up communication.
Education
Bachelor of Science - Criminal Justice
Truett McConnell University
Cleveland, GA05-2025
High School Diploma -
Lumpkin County High School
Dahlonega, GA05-2018
Skills
- Multitasking
- Problem-solving abilities
- Self motivation
- Team cooperation
- Attention to detail
- Professionalism
- Organizational skills
- Relationship building
- Goal driven
- Team leadership
- Interpersonal skills
- Effective communication
- Continuous improvement
References
References available upon request.
Timeline
Internship
White County Sheriff's Office
06.2024 - 09.2024
Retail Team Leader
Kilwins Chocolates & Ice Cream
10.2023 - Current
Embroidery Machine Operator
Refrigiwear
06.2021 - 09.2023
Retail Team Leader
Vera Bradley
08.2020 - 05.2021
Lead Style Advisor
Justice Tween Brands
01.2019 - 08.2020
Style Advisor
Justice Tween Brands
09.2017 - 01.2019
Bachelor of Science - Criminal Justice
Truett McConnell University
High School Diploma -
Lumpkin County High School
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