Michelle Nguyen- Pravitz
Seattle
Summary
I am a high-energy, workaholic and extremely dependable.
Overview
26
26
years of professional experience
Work History
Business Owner/Manager
Hoa Salon
Seattle
11.2008 - 11.2025
- Oversaw daily operations and staff management in a busy salon environment.
- Implemented training programs for new employees to enhance service quality.
- Ensured compliance with health and safety regulations across all salon activities.
- Managed inventory levels, ordering supplies to maintain optimal stock availability.
- Resolved customer complaints promptly, maintaining high satisfaction levels.
- Assisted clients in completing mortgage applications and gathering necessary documentation.
Mortgage Loan Originator
HomeSight
Seattle
02.2006 - 12.2008
- Assisted clients in completing mortgage applications and gathering necessary documentation.
- Evaluated borrower creditworthiness and financial information for loan approval.
- Guided clients through the mortgage process, explaining terms and conditions clearly.
Hoa Salon Manager
Hoa Salon
Seattle
05.2000 - 02.2006
- Managed daily operations to ensure smooth salon functionality.
- Coordinated appointment scheduling and client interactions effectively.
- Implemented inventory management systems for salon products and supplies.
- Resolved customer complaints promptly to enhance satisfaction levels.
- Conducted regular staff meetings to discuss performance and improvement areas.
Education
Bachelor of Science - Archaeology
Pennsylvania State University
University Park, PA06-1990
Skills
- Staff management
- Customer service
- Quality control
- Inventory management
- Employee training
- Relationship building
Timeline
Business Owner/Manager
Hoa Salon
11.2008 - 11.2025
Mortgage Loan Originator
HomeSight
02.2006 - 12.2008
Hoa Salon Manager
Hoa Salon
05.2000 - 02.2006
Bachelor of Science - Archaeology
Pennsylvania State University