Michelle Nichols
Cumming,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Team Supervisor
Airgas
09.2013 - 01.2021
- Thoroughly and carefully review customer’s Purchase Orders (POs) for correct delivery address, pricing, and products
- Input POs into AS400 & SAP systems
- Work closely with Accounts Receivable, Branch and Plant personnel, and Portal Bill team to ensure invoicing issues regarding POs are handled properly and efficiently
- Communicate with customers via emails and phone calls to confirm or obtain the correct PO for accounts
- Back-up to Contract Administrator; careful examination of customer contracts to ensure proper language, pricing, and accounts are included
- Data Integrity, Lead
- Run Daily Sales reports for three accounts and compile information using Excel to send daily reports to appropriate associates
- Submit invoices online daily for customers that utilize a Payment Portal for invoices and Purchase Orders
- Assist in setting up new accounts and helping to maintain current accounts
- Provide phone and personal coverage for front desk during breaks and absences
- Maintain Open AR spreadsheets for online invoice submittals and EDI (Electronic Delivery Invoices) customers
- Issue Credit and Rebills for invoices that have errors
- Maintain special pricing and fuel surcharges for multiple divisions within the company: Dry Ice, Specialty Products, National Carbonation, Nitrous Oxide
- Mass changes and mass uploads of customer information and pricing into AS400 and SAP once all business units converted
- Assisted in the onboarding of new drivers, obtaining, and reviewing necessary legal documentation
- Back up to supervisor when they were out of the office, aiding in running reports, overlooking team of 6 individuals, and managing certain email boxes.
Claim Service Assistant/Clerical Aide
State Farm Regional Office
04.2007 - 08.2012
- Set up new auto claims via phone or incoming mail
- Answered calls in a call center with a high volume of calls
- Routed calls to the appropriate claim representative
- Entered data into multiple systems using Microsoft Excel, Captiva, etc
- Organized incoming mail and routed mail to the appropriate representative
- Prepared letters, checks, and estimates to be mailed out to the customer.
Lead Shift Manager
Pump It Up
09.2004 - 04.2007
- Managed a team of 20-25 teenagers at an indoor party place for children
- Managed and organized a group of 5 Shift managers
- Ordered supplies for building
- Prepared payroll and tips for all employees
Accounts Analyst and Accounts Payable Specialist
Eton Inc
- Management and processing of all ACH, EFT, wire, and check payments
- Weekly and monthly reconciliation of all accounts
- Collection of current and past due account balances; process credit and debits for accounts
- Maintaining all 4 Majors accounts and processing returns for each
- Serves as a liaison to senior executives providing detailed financial reports and data to aid in ensuring company success
- Building and maintaining strong communication relationships with both internal and external customers
- Daily reconciliation of prior days bank deposits
- Process accounts payable bills
- Review of all invoices and appropriate documentation prior to making payments
- Perform credit card and bank account reconciliation
- Data entry for invoice and general ledgers
- Assist and back up senior financial officer as needed.
Education
Bachelor’s Degree for Business - Administration (Business Management
Ashford University Online College
2020
Skills
- Proficient in
- Microsoft Excel
- Windows Office Suite
- Microsoft Office
- Microsoft Teams
- SAP (BW on HANA)
- Google Sheets
- SQL
- AS400
- Microsoft Dynamics 365 (D365)
- Azure DevOps
- Remote work
- Account reconciliation processes
- SAP expertise
Timeline
Team Supervisor
Airgas
09.2013 - 01.2021
Claim Service Assistant/Clerical Aide
State Farm Regional Office
04.2007 - 08.2012
Lead Shift Manager
Pump It Up
09.2004 - 04.2007
Accounts Analyst and Accounts Payable Specialist
Eton Inc
Bachelor’s Degree for Business - Administration (Business Management
Ashford University Online College
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