Michelle Norwood
Daphne,AL
Summary
Dynamic leader with a proven track record at PR Inc., enhancing brand awareness and driving employee engagement through innovative training and marketing strategies. Excelled in recruitment, training, developing high-performing teams and sales management, showcasing exceptional communication and analytical skills. Achieved significant milestones in product launches and customer acquisition, embodying adaptability and a results-oriented approach.
Overview
27
27
years of professional experience
Work History
National Director of Sales and Training
PR Inc.
01.2003 - 01.2024
- Led product development efforts from concept to launch, ensuring successful market entry while adhering to time constraints.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Enhanced employee engagement through targeted training programs, mentoring opportunities, and performance management systems.
- Implemented innovative marketing strategies to increase brand awareness and drive customer acquisition.
Marketing Manager
Comcast
10.2003 - 01.2004
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
Marketing Coordinator
Charter Communnications
04.2000 - 10.2003
- Answered general marketing department inquiries by email, phone, and mail.
- Developed visually engaging marketing materials to support product launches and promotions.
- Collaborated with external agencies on advertising campaigns, ensuring alignment with overall marketing objectives.
- Tracked and reported on marketing campaign responses.
HR Payroll Specialist
Charter Communnications
03.1997 - 04.2000
- Developed comprehensive training materials for new hires, enabling them to quickly become proficient in company-specific payroll procedures.
- Ensured compliance with federal and state regulations by staying current on legislative changes affecting payroll practices and adjusting policies accordingly.
- Administered employee benefit programs, such as retirement plans and health insurance coverage elections, by working in tandem with the benefits administration team to ensure accurate deductions on paychecks.
- Supported overall corporate financial strategy by providing detailed reports on labor costs and trends gleaned from careful analysis of payroll data.
- Assisted employees in understanding their paychecks, deductions, taxes, benefits contributions, and leave balances through clear explanations and guidance when needed.
Skills
- Diversity and Inclusion
- Internal Communications
- Recruitment and retention
- Compensation and benefits
- Excellent Communication
- Computer Skills
- Team building
- Training and Development
- Problem-solving abilities
- Analytical Skills
- Sales management
- Adaptability and Flexibility
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Marketing Manager - Comcast
10.2003 - 01.2004
National Director of Sales and Training - PR Inc.
01.2003 - 01.2024
Marketing Coordinator - Charter Communnications
04.2000 - 10.2003
HR Payroll Specialist - Charter Communnications
03.1997 - 04.2000