Anthony Harding
Salt Lake City,UT
Summary
Dedicated and knowledgeable service professional with solid background in service delivery and customer support. Consistently recognized for resolving client issues promptly and maintaining high customer satisfaction. Demonstrated ability to utilize problem-solving and communication skills to ensure smooth operations.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Expert Service Professional
Overhead Door of Bountiful a Division of Miner
Woods Cross, UT
02.2013 - Current
- Provided exceptional customer service, addressing inquiries and resolving issues as they arise from initial assessment to final resolution. Thus leading to increased customer satisfaction and repeat business opportunities through personalized attention and genuine care for their needs.
- Installed and maintained overhead door systems, ensuring compliance with safety standards. Frequently inspected production area to verify proper equipment operation.
- Displayed excellent time management skills by consistently completing tasks within deadline constraints while maintaining high-quality standards.
- Supported cross-functional teams in achieving shared objectives related to service excellence and client satisfaction goals to help employees achieve success.
- Demonstrated commitment to professional development by actively participating in trainings, workshops, or seminars relevant to my field.
- Assisted in training new employees on equipment operation and safety protocols, sharing knowledge of best practices and company procedures.
- Adapted quickly to changing conditions or unexpected challenges, demonstrating flexibility without compromising performance. Delivered exceptional results under pressure by prioritizing tasks according to urgency and importance.
- Maintained detailed records of all interactions with customers to ensure proper follow-up and communication.
Education
High School Diploma -
Granite Peaks
Salt Lake City, UTSkills
- Complaint resolution
- Industry expertise
- Paperwork processing
- Issue research
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Multitasking Abilities
- Reliability
- Excellent communication
- Cross-functional team leadership
- Workflow optimization
- Adaptability
Accomplishments
- Top 5 Service Tech West Region 2017
- Done Right, Right Now Phil Miner Annual Award 2020
- Top 10 Service Tech nationwide 2026
Certification
- Rolling Steel
- Fire Door
- AAADM certified
- Won-door
- Rytec
- Forklift
- Scissor Lift
Timeline
Expert Service Professional
Overhead Door of Bountiful a Division of Miner
02.2013 - Current
High School Diploma -
Granite Peaks