Michelle Oler
Concord,VA
Summary
Compassionate Childcare Assistant dedicated to providing a nurturing and safe environment for children to thrive. Experienced in implementing educational activities and monitoring child progress through observation. Strong communication skills facilitate effective engagement with parents and guardians about children's development. Eager to contribute positively to the emotional and intellectual growth of young learners in a supportive setting.
Overview
13
13
years of professional experience
Work History
Childcare Assistant Teacher
Methodist Daycare
Appomattox, Virginia
01.2016 - Current
- Monitored child progress to ensure cooperation and growth.
- Observed children for signs of illness, injury, emotional disturbance, learning disorders, and speech problems.
- Implemented behavior modeling and positive reinforcement into daily routines.
- Assisted with potty training when needed.
- Enforced rules concerning conduct within the classroom setting while maintaining a positive attitude towards the students.
- Worked effectively in team environments to make the workplace more productive.
- Taught children foundational skills in colors, shapes and letters.
- Communicated with children's parents and guardians about daily activities, behaviors and problems.
- Monitored the safety of children at all times while they were playing or engaging in activities.
Front Desk Medical Receptionist
Timberlake Family Practice
Lynchburg, Virginia
08.2012 - 12.2015
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Provided administrative support including photocopying, faxing, and filing.
- Scheduled and confirmed appointments for patients.
- Entered insurance, demographics and health history into patient database.
- Checked patients in and out for appointments and collected co-payments.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
- Transmitted medical records and other correspondence by mail and fax.
- Ensured compliance with HIPAA regulations by maintaining confidentiality of all patient information.
- Transmitted information or documents to patients through mailings or via fax machine.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Greeted patients, verified insurance information and collected copays.
- Completed administrative duties to fulfill facility needs.
Education
Associate of Applied Science - Respiratory Therapy
Central Virginia Community College
Lynchburg, VA05-2011
High School Diploma -
Appomattox County High School
Appomattox, VA06-2008
Skills
- Child development
- Organizational skills
- Strong work ethic and dependable
- Heartsaver CPR AED
Memberships
- 1990-present Reedy Spring Baptist Church
- 1990- present Woodmen of the World
- 2006-2008 National Honor Society
References
- Nancy Letterman, Former Daycare Director 434-660-0745
- Pam Combs, Former Office Manager 434-610-4138
- Claudia Hamilton, Former Daycare Director 434-665-1127
Timeline
Childcare Assistant Teacher
Methodist Daycare
01.2016 - Current
Front Desk Medical Receptionist
Timberlake Family Practice
08.2012 - 12.2015
Associate of Applied Science - Respiratory Therapy
Central Virginia Community College
High School Diploma -
Appomattox County High School