Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Ortiz

Victoria,TX

Summary

Kind Caregiver with experience addressing physical and emotional needs. Familiar with scheduling and managing appointments, coordinating household support, and offering caring companionship. Well-organized with medications and physically fit to handle any client need.

Overview

2025
2025
years of professional experience

Work History

Caregiver

Lee Grimsinger
Victoria , TX
09.2022 - Current
  • Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
  • Monitored vital signs including blood pressure, temperature and pulse rate.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
  • Accompanied clients to social events such as movies or plays.
  • Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
  • Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
  • Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
  • Participated in team meetings regarding client progress or concerns raised by family members.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Ensured compliance with all applicable laws, regulations and standards governing home health care services.
  • Respected the rights of each individual client while maintaining confidentiality of all personal information.

Housekeeper

Self-employed
Victoria , TX
03.2006 - 08.2013
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Changed bed linens and towels, tidied up rooms.

Cashier/Office Assistant

Family Dollar
Victoria, Texas
08.2004 - 03.2006
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Housekeeper

Self-employed
Victoria, Texas
09.1997 - 05.2001
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Changed bed linens and towels, tidied up rooms.

Assistant Librarian

Victoria Independent School District
Victoria, Texas
08.1990 - 05.1991
  • Assisted patrons with locating and borrowing library materials.
  • Sorted, shelved, and organized library books according to Dewey Decimal System.
  • Created displays for new book releases.
  • Maintained circulation desk activities such as check-in and check-out of library materials.

Housekeeper

Best Western INN Hotel
Victoria, Texas
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Changed bed linens and towels, tidied up rooms.

Cashier

Walmart
Victoria, Texas
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.

Cashier

K-MART
Victoria, Texas
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.

Education

CNA

University of Houston Victoria
Victoria
12-2003

High School Diploma -

Stroman High School
Victoria, TX
05-1991

Skills

  • HIPAA Compliance
  • Basic Housekeeping
  • Compassionate client care
  • Care Plan Adherence

Timeline

Caregiver

Lee Grimsinger
09.2022 - Current

Housekeeper

Self-employed
03.2006 - 08.2013

Cashier/Office Assistant

Family Dollar
08.2004 - 03.2006

Housekeeper

Self-employed
09.1997 - 05.2001

Assistant Librarian

Victoria Independent School District
08.1990 - 05.1991

Housekeeper

Best Western INN Hotel

Cashier

Walmart

Cashier

K-MART

CNA

University of Houston Victoria

High School Diploma -

Stroman High School

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Michelle Ortiz