Michelle Osbourn
Celina
Summary
I’m an entrepreneurial professional with a strong background in client services, operations, and business management. I excel at building lasting client relationships, managing high-volume schedules, and keeping systems running smoothly. My strengths include organization, attention to detail, and delivering a high-quality experience. I bring a proactive, solutions-oriented mindset to everything I do.
Overview
20
20
years of professional experience
3
3
years of post-secondary education
Work History
Hairstylist
Sport Clips
Celina
02.2026 - Current
- Provide excellent customer service to ensure a positive salon experience.
- Assist clients in selecting hairstyles that suit their preferences and lifestyle.
- Perform haircuts, trims, and styling using industry-standard techniques and tools.
- Maintain cleanliness and organization of workstations and salon equipment.
- Collaborate with team members to enhance the overall salon environment.
- Educate clients on hair care products and maintenance for optimal results.
- Manage appointment scheduling to ensure efficient use of time and resources
- Assisted other stylists with busy periods in the salon.
- Developed relationships with new clients through referrals from existing customers.
- Recommended products to clients based on their individual needs.
- Managed cash register transactions during checkout process.
Warehouse Intake
Walker Rose Boutique
Fort Worth
09.2024 - 02.2025
- Received and processed incoming inventory shipments for a clothing, shoes, and accessories
- Verified item quantities against packing slips to ensure accuracy
- Inspected merchandise for quality and discrepancies
- Tagged and labeled items according to company standards
- Organized and stocked inventory in designated warehouse locations
- Maintained accurate inventory records and reported inconsistencies
- Assisted in keeping the warehouse clean, organized, and efficient
- Supported overall inventory management
- Fulfilled customer orders by accurately picking, packing, and preparing shipments in a deadline-driven and high-volume output environment
Vehicle Donation and Logistics Coordinator
The Salvation Army Family Store & Donation Center
Dallas
11.2020 - 01.2022
- Managed full-cycle vehicle donation process from donor intake through final auction sale
- Scheduled and dispatched vehicle pickups, coordinating with donors, drivers, and tow vendors
- Handled high-volume communication via phone and email, ensuring accurate and timely updates
- Processed all title transfers and maintained compliance with state regulations
- Completed and managed tax documentation for donors, including donation receipts and required IRS forms
- Tracked inventory and prepared vehicles for auction, including online listings and status updates
- Resolved scheduling and documentation issues quickly in a fast-paced environment
- Managed vendor communication to verify invoice accuracy and ensure timely payment of towing services
Ebay Intake/Coordinator
The Salvation Army Family Store & Donation Center
Dallas
01.2020 - 03.2020
- Created complete eBay listings from start to finish, including product photography and optimized descriptions
- Identified and priced high-value donated items to maximize revenue
- Managed customer service, shipping, and returns
- Reported weekly sales and performance metrics
Procurement Officer
Alamo Pressure Pumping
Midland
04.2017 - 12.2018
- Developed and maintained supplier relationships to ensure quality and reliability.
- Reviewed purchase orders for accuracy and compliance with company policies.
- Assisted in resolving procurement-related issues and supplier disputes efficiently.
- Negotiated and finalized vendor contracts in order to optimize pricing structures and delivery schedules.
- Ensured that all purchases were made in accordance with organizational policies and procedures.
- Processed payments to suppliers within established timelines while ensuring accuracy of invoice details.
Hairstylist- Suite Owner
Salon Boutique
Plano
06.2006 - 09.2016
- Consulted with clients to determine desired hairstyles and services.
- Performed hair cutting, coloring, and styling techniques for diverse clientele.
- Maintained cleanliness and organization of tools and workstation throughout services.
- Educated clients on hair care products and maintenance routines for optimal results.
- Assisted in managing inventory of hair products and salon supplies effectively.
- Provided exceptional customer service to build lasting client relationships in the salon.
- Maintained cleanliness of work station by sanitizing tools and equipment between uses.
- Provided consultations to clients about their desired hairstyle and hair care needs.
- Educated clients on proper home hair care maintenance techniques.
- Organized scheduling of appointments throughout the day.
Education
Certified Cosmetic Injector - Botox/Xeomin
My Spa Live
Celina, TX 04.2025 - 04.2026
Licensed Hair Stylist - Cosmetology School
Weatherford College
Weatherford, TX 08.2003 - 06.2005
Peaster High School
Peaster, TexasSkills
- Client/Relationship Trust-Building
- Client Consultation and Personalized Service Recommendations
- Entrepreneurial Self-management and Business Operations
- Multi-Client Scheduling and Time Optimization
- Creative Direction and Visual Branding
- Resilience and problem solving under pressure
Timeline
Hairstylist
Sport Clips
02.2026 - Current
Certified Cosmetic Injector - Botox/Xeomin
My Spa Live
04.2025 - 04.2026
Warehouse Intake
Walker Rose Boutique
09.2024 - 02.2025
Vehicle Donation and Logistics Coordinator
The Salvation Army Family Store & Donation Center
11.2020 - 01.2022
Ebay Intake/Coordinator
The Salvation Army Family Store & Donation Center
01.2020 - 03.2020
Procurement Officer
Alamo Pressure Pumping
04.2017 - 12.2018
Hairstylist- Suite Owner
Salon Boutique
06.2006 - 09.2016
Licensed Hair Stylist - Cosmetology School
Weatherford College
08.2003 - 06.2005
Peaster High School