Michelle Oviedo
Rex,GA
Summary
Results-driven Sales Manager known for exceptional productivity and efficient task completion. Specialize in strategic sales planning, customer relationship management, and market analysis. Excel in negotiation, communication, and leadership, utilizing these soft skills to drive team success and exceed sales goals.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
Work History
Sales Manager
Metro by T-Mobile
Atlanta, GA
11.2018 - 01.2025
- Achieved company growth and brand development through market expansion and sales.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Created and presented monthly reports to management on sales performance.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Resolved customer complaints regarding sales and service.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
Mobile Mechanic
Guerro mobile
Atlanta, GA
02.2023 - 10.2024
- Inspected vehicles for damage and recorded findings to facilitate repairs.
- Used diagnostics and troubleshooting tools to identify failures and equipment issues.
- Provided excellent customer service by addressing all questions or concerns promptly and courteously.
- Maintained a clean working environment in accordance with safety regulations.
- Performed routine maintenance and repairs on customer vehicles, including oil changes, brake inspections, tire rotations, and fluid level checks.
- Developed strong relationships with customers through excellent customer service skills.
- Estimated costs of vehicle repair.
Fast Food Cashier
C&C wings
Atlanta, GA
09.2017 - 11.2018
- Answered customers' questions and provided information on store procedures or policies.
- Kept up-to-date records for daily sales transactions.
- Verified orders and bagged items for easy transport.
- Processed credit card payments and gave counter slips to customers for signatures.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Restocked workstation with supplies and communicated out-of-stock items to management.
- Greeted customers promptly and responded to questions.
- Answered phone calls to assist customers with questions and orders.
Construction Cleaner
CCS Construction Staffing
Atlanta, GA
06.2015 - 08.2017
- Regularly checked hallways and stairwells for dirt accumulation or debris buildup.
- Followed safety, environmental, and regulatory policies by properly handling and disposing of hazardous waste.
- Responded quickly to emergency spills or messes that required immediate attention.
- Scrubbed walls, windowsills, and baseboards with appropriate cleaning solutions.
- Emptied trash cans, replaced liners, and disposed of waste in designated receptacles.
- Swept and mopped hard surface floors, vacuumed carpets, and dusted surfaces.
Education
High School Diploma -
Stockbridge High School
Stockbridge, GA05-2018
Skills
- Sales team training
- Sales presentation
- Solution selling
- Social media savvy
- Electronic Troubleshooting
- Vehicle inspections
- Servicing vehicles
- Diagnostics
- Multitasking
- Communication
- FLUENT IN Spanish & English
- Construction site cleaning
Timeline
Mobile Mechanic
Guerro mobile
02.2023 - 10.2024
Sales Manager
Metro by T-Mobile
11.2018 - 01.2025
Fast Food Cashier
C&C wings
09.2017 - 11.2018
Construction Cleaner
CCS Construction Staffing
06.2015 - 08.2017
High School Diploma -
Stockbridge High School