Overview
Work History
Education
Skills
Timeline
Generic

Michelle Owsley

Salt Lake City

Overview

4
4
years of professional experience

Work History

Senior Product Specialist

Qualtrics
06.2023 - Current

· Troubleshoot existing software integrations

· Look at JSON to find the root cause of halting integration

· Troubleshoot Salesforce/ Qualtrics Integration

Product Specialist

Qualtrics
06.2022 - 06.2023

· Listen to the customer and identify the underlying needs and goals to create the optimal solution

sometimes reviewing with the customer why they would benefit from changing their processes.

· Design and document custom solutions for individual customers’ needs by adapting the platform

capabilities to the needs of Qualtrics’ enterprise-level customers.

· Work collaboratively with Sales, Engineering, and other teams to ensure compelling solutions

are created by presenting to customer executives and IT team

Undergraduate Research Assistant

Indiana University School Of Public Health
08.2021 - 05.2022

• Investigate magnesium uptake in the body when delivered in different compounds to see which is most effective in

reducing the risk for cardiovascular conditions.
• Analysis numerical data using SAS(Statistical Analysis System) data science software system.
• Prepare graphs and spreadsheets to portray results using Excel

Harm Reduction Intern

Substance Use Intervention Services @ IU Office
08.2021 - 05.2022

• Collaborate with other student organizations on larger campus initiatives to provide risk reduction education

and programming during Welcome Week (August), Homecoming, Halloween, Culture of Care Week, Sexual Assault

Prevention month, Little 500 and others.
• Represent Substance Use Intervention Services at campus health and resource fairs, and during “Late Nite”

programming and collegiate recovery events.
• Facilitate seminars and workshops pertinent to SUIS mission via PowerPoint.

Behavior Health Technician

Hopebridge Autism Therapy Center
06.2019 - 07.2021


● Provide 1:1 ABA therapy to children under the clinical direction of a BCBA

● Complete daily acquisition skills, maintenance, and mastered skills as directed by BCBA

● Complete all data sheets, programming sheets, and progress notes daily using Salesforce

Follow behavior plan, individualized treatment plan, and reinforcement schedule as prescribe

Education

Bachelor of Science - Community Health

Indiana University
Bloomington, IN
05.2022

Minor - Epidemiology

Indiana University
Bloomington, IN
05.2022

Skills

Qualtrics Specialties: XMD, CX, Salesforce, API, Website App Feedback, Mobile App SDK, Themes

Eleven Fifty Academy, Web Development Immersive Learning Program - 24-week immersive learning program for Web Development taught with industry-guided curriculum, real-world project-based learning, and 500 hours of logged coding time and training

Language/Libraries: JavaScript, TypeScript, NodeJs, React, Express, JWT, Bcrypt

Cloud Technologies: Heroku, Firebase, GitHub, Salesforce

Web Technologies: HTML, CSS, APIs, Responsive Web Design

Styling Libraries: Bootstrap

Timeline

Senior Product Specialist

Qualtrics
06.2023 - Current

Product Specialist

Qualtrics
06.2022 - 06.2023

Undergraduate Research Assistant

Indiana University School Of Public Health
08.2021 - 05.2022

Harm Reduction Intern

Substance Use Intervention Services @ IU Office
08.2021 - 05.2022

Behavior Health Technician

Hopebridge Autism Therapy Center
06.2019 - 07.2021

Bachelor of Science - Community Health

Indiana University

Minor - Epidemiology

Indiana University
Michelle Owsley