Michelle Panuco
Montclair,CA
Summary
Polished professional manages multiple tasks, and provides excellent customer service to donors and staff. Adheres to medical records policies and procedures to comply with HIPAA regulations. Organized and dependable candidate successful at managing priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Medical Screening Supervisor
Octapharma Plasma
11.2018 - 02.2023
- Register new and current plasma donors
- Conduct basic screening procedure (e.g. reviewing health related documents, taking vital signs and perform finger sticks)
- Maintain compliance with SOP, current Good Manufacturing Procedures (cGMP) and regulatory guidelines
- Train and provide leadership to new/existing employees.
- Oversee all donor screening personnel including conducting interviews, evaluations, coaching, and disciplinary actions
- Prepare donor area for plasmapheresis process
- Operate set up and disconnect plasmapheresis machines
- Responsible for the accurate and timely sampling, testing, shipping and storage of plasma collected from donors.
Education
No Degree - Phlebotomy
US Colleges
Ontario, CA06.2018
No Degree - Medical Billing/Coding
Mt. San Antonio
Walnut06.2012
Skills
- Professional Relationships
- Information Compliance
- Administrative Staff Supervision
- Department Oversight
- Processing Techniques
- Office Supplies and Inventory
- Medical Histories and Vital Statistics
- Medical Information Collection
- Data Input
- Computer skills
- Interpersonal skills
Speak Spanish
Spanish speaking
Languages
Spanish
Native or Bilingual
Timeline
Medical Screening Supervisor
Octapharma Plasma
11.2018 - 02.2023
No Degree - Phlebotomy
US Colleges
No Degree - Medical Billing/Coding
Mt. San Antonio