Michelle Parker
Middletown Springs,VT
Summary
Great communication skills. Excellent organizational skills. Self-motivated . Team player. Capability to prioritize task in a timely manner. I'm currently a CSR2 at home agent.
Overview
28
28
years of professional experience
Work History
Customer Service Representative
Vermont Country Store
North Clarendon, VT
04.2021 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Retail support - Worked Weston for Retail support
Maid to Clean
Self Employed
Middletown Springs, , Vermont
01.2013 - Current
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Disinfected bathrooms and removed mold from shower stalls and bathtubs.
- Engaged positively with residents while cleaning Homes .
- Quickbooks for Payroll and quarterly forms
- Banking
Production Worker
GE Avaition
North Clarendon, VT
09.2019 - 04.2021
- Organized work to meet production goals.
- Inspected final products.
- Machine operated in setup and operation of Airplane blade in Chem-Mill machinery .
- Documented accurate information on blade operations on paper and in computer programs
- Benched Airplane blades
- Bow-warped blades
Administrative Assistant- Caregiver-Cleaner
A1 Facility
Middletown Springs, VT
06.2006 - 04.2021
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Cleaned homes and commercial building
- Quickbooks for Payroll
- Customer Service
- Elderly care
- Creating Estimates
- Billing
Packer/Packer/Shipping and Receiving Clerk
Ellison Surface Technologies
North Clarendon, VT
07.2020 - 11.2020
- Entered shipment information per order being shipped back to vendors when blade operations were done
- Completed daily orders with expert picking and packing of shipments.
- Received all orders coming into Ellison from other vendors
- accurately entered data and piece count into computer systems
- This was temporary while waiting to go back to GE after covid layoff
Medical Record Runner -charge -Evs
Rutland Regional Medical Center
Rutland, VT
03.2013 - 06.2014
- Charge of 3rd shift EVS -.
- Retrieved medical record Folders for ER and filed records in alphabetic and numeric order.
- Communicated effectively with staff.
- Responsible for making sure all nightly EVS task were completed
Education
No Degree - Quickbooks Certification
Community College of Vermont
Rutland, VTHigh School Diploma -
West Rutland High School
West Rutland06.2008
Skills
- Building Customer Trust
- Creative Problem Solving
- Team Work
- Active Listening
- Time Management
- Organizing skills
- Multitasking and Prioritization
Personal References
Susan Rawls
Friend -7 Years
802-867-4415
Dorset, Vermont
Dee Comton-Miller
802-353-5969
Clarendon, Vermont
Friend- 12 years
Timeline
Customer Service Representative
Vermont Country Store
04.2021 - Current
Packer/Packer/Shipping and Receiving Clerk
Ellison Surface Technologies
07.2020 - 11.2020
Production Worker
GE Avaition
09.2019 - 04.2021
Medical Record Runner -charge -Evs
Rutland Regional Medical Center
03.2013 - 06.2014
Maid to Clean
Self Employed
01.2013 - Current
Administrative Assistant- Caregiver-Cleaner
A1 Facility
06.2006 - 04.2021
No Degree - Quickbooks Certification
Community College of Vermont
High School Diploma -
West Rutland High School
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