Michelle Partelow
Villas,USA
Summary
Over thirty years of combined administrative experience. Over two years of sales experience. Sixteen years of dealership experience in billing, title work, registrations. Over three years of Event Planning, Sales and Managerial experience. Detail oriented, hardworking, team player, personable, professional demeanor, strong ability to multi-task and work under pressure. Self-motivated, driven, dedicated and focused. Excellent verbal communication, customer service and telephone skills.
Overview
29
29
years of professional experience
Work History
Sales Associate
Find’s Furniture
Villas, NJ
03.2023 - Current
- Delivered exceptional customer service, enhancing shopping experience and fostering loyalty.
- Assisted in inventory management, ensuring product availability and organization on sales floor.
- Engaged with customers to identify needs, providing tailored recommendations and solutions.
- Collaborated with team members to maintain store presentation and merchandising standards.
- Processed transactions accurately, contributing to efficient sales operations and customer satisfaction.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Engaged with customers to effectively build rapport and lasting relationships.
DMV Specialist/Administrative Assistant to CAO
North American Motorcar LLC
Danbury, CT
11.2022 - Current
- Various administrative projects for CAO
- Register all company vehicles and maintaining titles for all company vehicles
- Contact vendors for documentation that we require
- Prepare checks to be issued and mailed out
- Handle daily rounds to our other offices for mail pickup, etc
- Reconciling our checkbooks
- Assisting anyone with any other duties that are needed
Accounting Assistant/Biller
Weeks Automobile Corporation
Danbury, CT
10.2006 - 10.2022
- Payoffs
- Daily bank deposits
- Daily bank reconciliation
- Accounts payable
- Various accounting projects
- Contact banks for title status
- Preparing contract package to be sent out to bank
- Train new hires for various office duties
- Bill out deals for Danbury Porsche, Danbury Audi, Danbury VW and our CPO store
- Knowledge in registering vehicles in all states and out of country sales
- Proficient in CDK, Dealer Track, REG USA, Beacon Auto Tag, Microsoft Word, Some Excel
- Accounting (daily posting of all DMV checks for DMV charges)
- Maintaining all dealership titles and MCO’s
- Solving customer issues with DMV and customers
- Created manuals for new sales staff and sales managers to utilize as a guideline to prepare for customers
- Trained others for billing department
- Petty cash
- Notary for State of Connecticut
Assistant Director of Catering, Event Planner and Event Manager
GERSKY’S CATERING AND EVENT PLANNING
Mahopac, NY
08.1996 - 05.2006
- Open and close office, heavy customer contact, create weekly menu’s, A/P, payroll, manage on-line staffing system
- Planning all aspects of party, weddings with customers at their home, business, or event venue. Coordinating with outside vendors for specific needs, i.e. bakeries and musicians
- Overseeing staff at parties, creating elegant setups in rooms with equipment and decorations, ensuring that all aspects of party are running smoothly. Constant contact with customers and handling any situation as it occurs
- Some well known clients that I have planned parties and picnics for are Pepsi Co., Marshall Cavendash Publishers, Comfort Inn & Suites, Mines Press Printing
- P/T from 1995-2000
Education
High School - undefined
Peekskill High School
Peekskill, NY01.1986
Business Administration & Management - undefined
Westchester Community College
Valhalla, NY01.1987
Timeline
Sales Associate
Find’s Furniture
03.2023 - Current
DMV Specialist/Administrative Assistant to CAO
North American Motorcar LLC
11.2022 - Current
Accounting Assistant/Biller
Weeks Automobile Corporation
10.2006 - 10.2022
Assistant Director of Catering, Event Planner and Event Manager
GERSKY’S CATERING AND EVENT PLANNING
08.1996 - 05.2006
High School - undefined
Peekskill High School
Business Administration & Management - undefined
Westchester Community College