Summary
Overview
Work History
Education
Skills
Quote
Timeline
BusinessAnalyst
Michelle Perales

Michelle Perales

Riverside,CA

Summary

Collaborative Key Account Manager with demonstrated success in relationship building, negotiating and developing new business within targeted and assigned accounts. Strong analytic, quantitative and technical aptitude with great attention to detail. Self-motivated, driven and adaptable with proven track record of exceeding goals. Offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Strategic team leader with robust background in customer relationship management.

Overview

28
28
years of professional experience

Work History

Key Account Manager

Nutrawise Health And Beauty LLC.
05.2017 - Current
  • Built and maintained strong client relationships to drive business growth.
  • Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
  • Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
  • Facilitated strategic meetings with key stakeholders to understand customer needs and develop action plans.

Executive Administrative Office Manager

Axent Corporation
02.2005 - 04.2017
  • Negotiated agreements to develop and execute profitability strategies for key accounts.
  • Generated sales activity to build functional pipeline of qualified opportunities.
  • Determined direction for strategic accounts by researching competitive landscape, market insights and communication across stakeholders.
  • Built and expanded relationships by delivering customer insights to drive sales, repeat business opportunities and increase market share.
  • Built credibility and trust to influence client's buying decisions.

General Manager of Food Service

P&A Food Systems
03.1996 - 01.2005
  • Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
  • Controlled labor hours and inventory costs through hands-on management and proactive changes.
  • Addressed and resolved customer service issues to establish trust and increase satisfaction.
  • Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
  • Collaborated with other departments to coordinate events and promotions.
  • Managed staff schedules and maintained adequate coverage for all shifts.

Education

GED -

Lincoln Adult Education Center
Garden Grove, CA

Skills

  • Providing Feedback
  • Materials Planning
  • New Business Opportunities
  • Service Optimization
  • Account Management
  • Sales Negotiation
  • Client Relationship-Building
  • Overseeing Interns
  • Customer Service and Assistance
  • Profitability Improvement
  • Strategic Account Planning
  • Stakeholder Relationship Management
  • Aftermarket Sales
  • Cash Control
  • Corrective Actions
  • Account Presentations
  • Stock Control
  • Profit Margins
  • Category Growth
  • Weekly Payroll
  • Customer Rapport
  • Credit and Debt Card Processing
  • Appointment Scheduling and Confirmation
  • Following Up with Clients
  • Accounts Payable and Accounts Receivable
  • Standards Administration
  • Employee Motivation
  • Vendor Partnerships
  • Store Displays
  • Merchandising Proficiency
  • Order Management Systems
  • Effective Scheduling
  • Promote Products

Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Key Account Manager

Nutrawise Health And Beauty LLC.
05.2017 - Current

Executive Administrative Office Manager

Axent Corporation
02.2005 - 04.2017

General Manager of Food Service

P&A Food Systems
03.1996 - 01.2005

GED -

Lincoln Adult Education Center

Similar Profiles

CREATE PROFILE
Michelle Perales