Michelle Perez
Bellevue,WA
Overview
2010
2010
years of professional experience
Work History
Admissions Assistant
Los Angeles Community College District
Los Angeles, CA
11.2001 - 02.2010
- Assisted prospective students with application processes and admission requirements.
- Developed and maintained accurate student records in admissions database systems.
- Provided exceptional customer service to enhance student engagement and satisfaction.
- Coordinated campus tours and informational sessions for prospective applicants.
- Answered phones, called prospects and handled initial email contacts for applicants to Type program.
- Maintained up-to-date knowledge of institutional policies, procedures, and programs to provide informed guidance to prospective students.
- Provided exceptional customer service when handling phone calls from prospective applicants seeking information about program offerings.
- Streamlined communication with prospective students for improved application completion rates by promptly responding to inquiries.
- Enhanced student enrollment rates by efficiently processing applications and maintaining accurate records.
- Managed sensitive applicant data with strict adherence to privacy regulations while working cross-functionally within the institution''s teams.
- Attended conferences and workshops to expand knowledge of national trends within college admissions strategies.
- Helped with interview process, orientation program and implementation of admissions policies as applications were considered and members selected.
- Enhanced team productivity by coordinating schedules and managing correspondence.
- Contributed to welcoming atmosphere during interviews and assessment days.
- Improved communication with potential students through regular updates and guidance.
In Home Care Giver
In Home Supportive Services
Merced, CA
2016 - 2025
- Provided personal care assistance, ensuring comfort and safety in daily activities, including exercising, bathing, dressing and grooming.
- Administered medications as per prescribed schedules, maintaining client health and compliance.
- Cooked tasty, nourishing meals for to promote better nutrition.
- Provided transportation and appointments management.
- Advocated for client well-being by participating in care plan meetings and offering valuable insights based on firsthand experience with the individual's needs.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Continually pursued professional development opportunities to enhance skill set as an In-Home Caregiver through workshops, conferences, or online courses.
- Ensured a safe and clean home environment by performing light housekeeping tasks such as cleaning, laundry and vacuuming.
- Scheduled and coordinated medical appointments.
Education
Associate of Arts - Liberal Studies
Merced College
Merced, CA1995
Skills
Ability to handle high-volume data entry and multiple projects simultaneously
Strong interpersonal skills for interacting with diverse stakeholders
Previous experience in administrative, clerical, and customer service roles
Client confidentiality
Cooking
Cleaning and sanitizing
First aid and safety
Compassionate caregiving
Timeline
Admissions Assistant
Los Angeles Community College District
11.2001 - 02.2010
In Home Care Giver
In Home Supportive Services
2016 - 2025
Associate of Arts - Liberal Studies
Merced College