MICHELLE PEREZ
Sheetz
Newark ,OH
5
years of professional experience
Dedicated team member with strong customer service skills, known for enhancing shopping experiences and fostering positive relationships. Reliable and professional, committed to delivering top-notch service.
Work History
Team Member
4 Years 6 Months- Assisted customers with product selections and inquiries, enhancing overall shopping experience.
- Operated point-of-sale systems efficiently, ensuring accurate transaction processing.
- Maintained cleanliness and organization of store areas to promote a welcoming environment.
- Collaborated with team members to restock shelves and manage inventory levels effectively.
- Engaged in cross-training initiatives to develop diverse skill sets across various store functions.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
- Coordinated with suppliers to ensure timely delivery of products and resolve any discrepancies.
3 Months
- Delivered exceptional customer service by assisting with inquiries and resolving issues efficiently.
- Operated point-of-sale systems to process transactions accurately and promptly.
- Maintained cleanliness and organization of the store, ensuring a welcoming environment for customers.
- Collaborated with team members to optimize workflow and enhance service delivery during peak hours.
Education
High School Diploma
Skills
Customer service
Positive attitude
Teamwork and collaboration
Problem-solving
Cash handling
Heavy lifting
Organizing work stations
Product knowledge
POS systems
Dependability and reliability
Professional and mature
Timeline
Team Member
Sheetz
02.2022 - CurrentRead More
Kohls Department Store
11.2021 - 02.2022Read More
Allen East High School
High School Diploma
Read More