Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
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Michelle Pesantez

Michelle Pesantez

Boca Raton,USA

Summary

I am a dependable individual seeking an opportunity to work in a professional atmosphere and provide excellent service. Dedicated and focused with a strong drive to succeed. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Head Event Usher/Barback

Boca Black Box
01.2023 - Current
  • Greeted guests with friendliness and professionalism, answered questions, and provided directions.
  • Provided information about the event to attendees.
  • Assisted with seating arrangements for guests in the auditorium.
  • Checked tickets at the entrance of the auditorium to ensure only authorized personnel were allowed access.
  • Managed guest relations by resolving conflicts in a timely manner.
  • Kept areas such as restrooms and service equipment clean and neat.
  • Assisted bartenders by stocking beer, wine, liquor, and other bar items.
  • Organized bottles and cans on shelves according to brand or type.
  • Performed opening duties such as setting up supplies needed for service.
  • Demonstrated knowledge of all products offered at the bar including specialty beers, wines, liquors, sodas, juices .
  • Consistently checked inventory levels and communicated needs to management team.
  • Removed and disposed of bags from trash receptacles in and around bar area.
  • Studied bartenders to learn recipes for different mixed cocktails.
  • Updated event posters and help in promoting upcoming events through complementary tickets.

A&R Intern

MeMusic.Group
02.2024 - Current
  • Enhanced artist scouting processes by utilizing social media and music platforms for talent discovery.
  • Participated in A&R meetings where decisions were made about current roster status updates or potential new signings.
  • Managed communication between artists, management teams, and internal departments to ensure a smooth workflow during project development.
  • Worked closely with other interns on group projects intended to develop skills relevant within the A&R field.
  • Conducted market research for target demographics, informing decision-making regarding artist signings and promotions.
  • Improved outreach efforts by creating targeted TikTok campaigns aimed at engaging unsigned musicians directly.

Education

Associate of Science - Music Buisness

Miami Dade College
Miami, FL
07.2024

Skills

Event Planning

Marketing and Promotions

Staff Management

Digital Marketing

Organized

Responsible

Punctual

Flexible

Fast Learner

Computer literate

Data Entry

Security Awareness

Guest and Client Satisfaction

Quality Assurance

Event Setup and Breakdown

Affiliations

  • 08/2019 - 03/2021 College Prepz At Olympic Heights Community High School, Senior Advisor, Guided underclassmen students geared school decisions
  • 03/2020 Beach Clean up with Olympic Heights Community High School
  • 12/23 GrammyU Member

Certification

  • Food Safety Certified
  • Certified in Microsoft Word, Excel, and Powerpoint

Timeline

A&R Intern

MeMusic.Group
02.2024 - Current

Head Event Usher/Barback

Boca Black Box
01.2023 - Current

Associate of Science - Music Buisness

Miami Dade College

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Michelle Pesantez