Michelle Pessah

• Meet with clients/families and conduct a needs assessment. Develop action plans for community resources and referrals. Provide information to families and community agencies regarding GGRC and services available. Partner with families to problem solve and build on family strengths and natural supports. Monitor child's developmental status and provide developmental activities to enhance development. Provide intake services and crises management as needed.
• Act as an advocate with client/family to assure receipt of entitled services and achievement of client's rights. Educate clients/families on available resources and support and on specific policies/programs such as Medicaid Waiver and Institutional Deeming. Review and ensure that clients receive appropriate services from existing community resources. Evaluate availability and effectiveness of services.
• Research available community resources and services. Initiate referrals and monitor progress of referrals and of vender services. Participate in community meetings and activities. Participate in staff and other internal meetings and task forces as assigned. Help improve and develop community service by providing appropriate support.
• Maintain client records, case and Title XIX Progress notes as required. Determine eligibility for further GGRC services. Coordinate transition from Early Start services to local school districts or other community programs. Prepare Special Incident Report and other reports and forms. Ensure compliance with program's policies and procedures as set forth by the State of California. Ensure that services are provided per relevant regulations.

Responsibilities

Hiring:

• Contact applicants as they apply and schedule phone interview.
• Send the offer letter.
• Monitor pre-hire document; upload documents for applicants experiencing difficulties.
• Monitor HR trainings and post-hire documents.
• Posts ads for applicants
• BA recruiting and marketing.

Scheduling:

• Getting availability from new hires and placing them on cases.
• Contacting current Behavior Assistants to find out their schedules or any additional availability to match up with another client.
• Send schedules to Analyst and Program Managers.

Assemble and manage all client and staff scheduling;

• Interface with clients and field therapists to ensure proper scheduling and that new or modified schedules are immediately communicated to therapists and clients prior to implementation of schedules;
• Create all new staff training schedules and inform the clients' team of therapists and the clients of the staff member's training hours for each client noted on the training schedule;
• Conduct weekly "spot checks" on client and therapist schedules to ensure hours are consistent, reconciled (therapist to client schedules) and calculated correctly;
• Complete weekly schedule reports and email them to the Parent Educator, Accountant, Operations Manager, Administrative Assistant, Regional Manager and Clinical Director each Friday;
• Work with Administrative Assistant in communicating staff availability and readiness in taking in new clients and waiting list period if staff is unavailable at the time;
• Work with the Operations Manager in communicating any concerns related to staff not adhering to assigned schedules (e.g. attendance issues) and modify schedules as needed based on feedback from Operations Manager;
• Collaborate with Case Supervisor regarding any feedback (e.g. issues or concerns that may arise, positive feedback on therapist performance, etc.).
• Attend career fairs and related events to recruit and further support recruitment needs;
• Liaise with universities and graduate programs to support recruitment needs;
• Review all resumes that come in and categorize them by job position and skill level of candidate (e.g. Level 1, 2, 3 or 4 Behavior Therapist, etc.);
• Arrange for prescreening of candidates (work with Admin Assistant in doing this);
• Arrange 1st and 2nd interviews for candidates where this is applicable (ensure 2nd interview candidates receive and complete the screening exam in a timely manner-no more than 2 hours allotted to complete screening exam and in a supervised setting-e.g. office);
• Ensure references are checked following interview(s);
• Ensure all candidates meeting criteria are offered position based on skill level and applicable hourly rates (for salaried candidates discuss this with management);
• Ensure the weekly recruitment update is complete reflecting all required information and sent out to the Clinical Director, Operations Manager, Scheduler, Regional Manager and other related staff no later than Friday, each week;
• Ensure that the Admin Assistant is also informed of candidates accepting job positions so that an Employee Orientation is scheduled by the Admin Assistant;
• Attendance to company staff meetings and other related meetings.

Fulfill all senior therapist duties competently;

• Assemble all new client program binders;
• Conduct any special assignments (e.g. material or program development) that clients may need that will be assigned by the Case Supervisors;
• Work as a substitute therapist at any given time that a therapist cancels a session (this involves travel to various geographical locations in the Bay Area);
• Conduct client home visit and observe program set up and implementation during client sessions and provide additional training support to therapist, if needed (also refer and utilize the therapist session evaluation form);
• Filling out a comprehensive behavior therapist session evaluation and evaluating therapist's performance using such evaluations within a session and reporting back to that therapist's supervisor(s) - mainly reporting on technique;
• Appropriately reports issues/concerns from the field at the Mangers and/or Supervisors meeting without using opinions or being subjective; and • Sensitively addresses therapists' issues to management (e.g. Clinical Director, Director of Operations and Regional Manager).

Fulfill all junior therapist duties competently;

• Provide continuous feedback to junior behavior therapists;
• Monitor lessons in program weekly;
• Review and update data weekly;
• Observe program implementation by ensuring consistency across the treatment program and with therapists' performance;
• Interface with behavior consultant/case supervisor;
• Submit monthly summary reports on data, as needed;
• Attendance and participation in clinic meetings. This includes taking detailed notes at clinic meetings including specific program or lesson instructions and changes, behavioral interventions, material development, and parent training, as needed;
• Implement changes made at clinic meetings and/or individual supervision with a behavior consultant. This includes adding new lessons, designed by the Case Supervisor, with specific instructions to the team about how the lesson(s) should proceed and/or implementing changes within existing lessons;
• Overlap/train new therapist(s) on the treatment team until confident that the therapist(s) may work independently;
• Answer any questions therapists have that are written in the program binder;
• Keep the program materials and the program binder updated and organized at all times;
• Number of hours to be determined by a Behavior Consultant and/or IEP/IFSP team based on initial functional analysis behavior assessment; and Services to be provided at the student's home and/or classroom