Michelle Peterson

• Maintained a clean and organized workspace, promoting a welcoming environment for customers.
• Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Processed customer orders and accurately handled payment transactions.
• Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
• Met customer service goals and exceeded customer expectations.
• Resolved customer complaints and maintained clean and tidy checkout area.
• Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
• Developed and managed relationships with customers to increase customer loyalty.

Managing family finances

Coordinating daily schedules

Problem solving

Adapting to changing needs

Making sure the house runs smoothly.

• Customer Service
• Checking customers in and out
• Opening and closing store
• Stocking product
• Keeping track of supplies
• Resolving customers complaints
• Handling all aspects of finance, including deposit.