Michelle Plasencio
Plainview,TX
Summary
Compassionate and adaptable healthcare professional with extensive experience at University Medical Center. Proven ability in vital signs monitoring and patient documentation, enhancing care quality. Skilled in emotional support and behavioral management, fostering trust and comfort for patients and families. Committed to improving patient outcomes through effective communication and personalized care strategies.
Overview
18
18
years of professional experience
Work History
PCA
University Medical Center, UMC
Lubbock, TX
10.2017 - Current
- Assisted nursing staff with patient care and daily living activities.
- Conducted regular assessments of vital signs and relayed critical updates to healthcare team for timely intervention.
- Maintained accurate electronic health records to ensure comprehensive patient progress documentation.
- Ensured cleanliness and organization of patient rooms and common areas.
- Implemented best practices in patient assistance, promoting safety and comfort.
- Trained new staff on protocols and procedures, ensuring compliance with standards.
- Streamlined communication processes between patients and clinical staff to improve service delivery.
- Improved patient comfort by providing compassionate and attentive care.
- Provided emotional support to patients and families during difficult times, fostering trust and support
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
CNA
Plainview Healthcare System
Plainview, TX
06.2013 - 10.2017
- Provided compassionate patient care, ensuring comfort and dignity in daily activities.
- Assisted nursing staff with medical procedures, enhancing workflow efficiency and patient safety.
- Monitored vital signs and reported changes to appropriate medical personnel for timely interventions.
- Educated patients on health management techniques, promoting adherence to treatment plans.
- Implemented infection control measures, contributing to a clean and safe healthcare environment.
- Assisted patients with daily living activities, promoting independence and dignity.
Food Service Director
Cotton Center ISD
Cotton Center, TX
07.2013 - 09.2017
- Directed daily food service operations, ensuring compliance with safety and quality standards.
- Managed budgeting and procurement processes for efficient resource allocation and cost control.
- Developed and implemented nutrition programs to enhance student health and wellness initiatives.
- Trained and mentored staff on food preparation techniques and customer service excellence.
- Collaborated with administration to align food service goals with educational objectives of the district.
- Analyzed student feedback to refine menu offerings, increasing satisfaction among students and staff.
- Maintained high standards of cleanliness and sanitation, ensuring compliance with all health department regulations.
- Oversaw daily operations in the kitchen, ensuring timely meal preparation and delivery for large-scale events or busy dining periods.
- Monitored food quality and freshness during all stages of preparation, storage, and service to ensure consistently excellent dining experiences for guests.
- Developed strategies for minimizing waste during food preparation processes by utilizing proper portioning techniques and reusing ingredients when appropriate.
Direct Support Staff Member
Lubbock State Supported Living Center
Lubbock, TX
05.2008 - 05.2012
- Provided compassionate care to individuals with intellectual disabilities, ensuring their safety and well-being.
- Assisted in daily living activities, promoting independence and enhancing quality of life for residents.
- Collaborated with multidisciplinary teams to develop and implement personalized support plans.
- Monitored behavioral patterns, documenting changes to inform treatment strategies and improve outcomes.
- Trained and mentored new staff on best practices for client interaction and support techniques.
- Developed recreational programs that encouraged social skills and community engagement among residents.
- Advocated for clients' needs, facilitating communication between families and healthcare providers to ensure holistic care.
- Implemented safety protocols, ensuring compliance with regulatory standards in residential settings.
- Managed challenging behaviors through effective communication, de-escalation techniques, and crisis intervention strategies.
- Assisted clients with daily living tasks for increased autonomy and satisfaction.
- Participated in ongoing training programs to enhance knowledge base and stay current on best practices within the field.
- Provided transportation assistance as needed, enabling clients to access appointments, resources, or recreational activities safely.
- Advocated for clients'' rights, ensuring they receive appropriate services, accommodations, and support in line with their individual needs.
- Enhanced client independence by implementing personalized support plans and monitoring progress.
- Collaborated with interdisciplinary teams to ensure comprehensive care and consistent support strategies.
- Organized daily schedules based on individual needs assessment results, maximizing time efficiency without sacrificing quality of care provided.
Education
CNA - CNA
Three Star Nursing
Lubbock, TX06.2013
High School Diploma -
Abernathy High School
Abernathy, TX05.1997
Skills
Behavioral management
Emotional support
Dementia care
Compassionate care
Vital signs monitoring
HIPAA compliance
Emergency response
Infection control
End-of-life care
Seizure precautions
Daily living assistance
Patient documentation
Family support
Oxygen therapy
CPR certification
Basic life support
Adaptable
Infection control standards
Wound care
Qualified in patient transport
Catheter care
Professional bedside manner
Vitals documentation
Patient care
Attention to detail
Light housekeeping
Direct patient care
Patient relationship building
Room cleaning and restocking
Companionship and emotional support
Behavior redirection
Timeline
PCA
University Medical Center, UMC
10.2017 - Current
Food Service Director
Cotton Center ISD
07.2013 - 09.2017
CNA
Plainview Healthcare System
06.2013 - 10.2017
Direct Support Staff Member
Lubbock State Supported Living Center
05.2008 - 05.2012
CNA - CNA
Three Star Nursing
High School Diploma -
Abernathy High School