Michelle Pollard
Summary
Driven and accomplished Operations/Compliance Manager with a proven track record at Southern Starz, Inc., adept in compliance monitoring and fostering training development. Excelled in managing audits and ensuring regulatory adherence, while demonstrating exceptional composure and communication skills from military experience. Skilled in motivating teams and individuals towards achieving regulatory and fitness goals.
Overview
40
40
years of professional experience
Work History
Operations/Compliance Manager
Southern Starz, Inc.
Huntington Beach, CA
12.2009 - 05.2024
- Apply/renew Alcohol Beverage Control License annually in all states, keeping company in good standing
- Brand Registration for all products by state and alcohol percentage and type
- Prepared monthly shipment reports and ensured excise tax were completed and paid in a timely manner
- Managed compliance reporting
- Prepared records and data for regular audits.
Personal Trainer/Nutrition Specialist
LA Fitness - 24 Hour Fitness - Forever Fitness
Orange County, CA
09.2002 - 01.2010
- Educated/demonstrated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Coached clients during strength training, cardio vascular exercise, and stretching.
- Challenged clients to remove mental limitations that prevent them from achieving theirs goals
Administrative Assistant/Multi-Channel Operator
US Army/US Army Reserve
Germany - Joint Forces Training Base Los Alamitos
08.1984 - 10.1991
- Received extensive training on casualty notification, which gave me a great sense of composure in the most chaotic situations
- Maintained reenlistment contracts for over 500 military personnel
- Co-Planned reenlistment conference: military orders, travel arrangements, lodging, per diem and meals for 150+ personnel
- Co-Planned itinerary, negotiated and executed manageable budget for conference
- Provided and maintained secure communication to multiple distant ends
- Protection, destruction and disposal of secure, classified and secret material
Education
High School Diploma -
Rancho High School
Las Vegas, NV06.1984
Skills
- Compliance Monitoring
- Training development
- Internal Audits
- Training and education
Timeline
Operations/Compliance Manager
Southern Starz, Inc.
12.2009 - 05.2024
Personal Trainer/Nutrition Specialist
LA Fitness - 24 Hour Fitness - Forever Fitness
09.2002 - 01.2010
Administrative Assistant/Multi-Channel Operator
US Army/US Army Reserve
08.1984 - 10.1991
High School Diploma -
Rancho High School