Michelle Post
Wellington,CO
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
16
16
years of professional experience
Work History
Traveling Food Service Manager
Summit Food Service
09.2022 - Current
- Working in Community Corrections, engaging with staff and clients on a daily basis.
- Attending weekly meetings on teams and creating excell spread sheets to track my mileage.
- Training and supervising new staff and clients to enhance customer service skills and comply with food safety standards.
- Tracking food production levels, meal counts, and supply costs.
- Maintaining effective supply levels by monitoring and reordering food stock and dry goods.
- Controlling labor hours and inventory costs through hands-on management and proactive changes.
- Preparing weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
Lead Dental Assistant
Aspen Dental Care, PC
04.2012 - 08.2022
- Efficiently mastered a variety of software systems to enhance patient charting and data management.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Scheduled patient appointments, responded promptly to emails and handled patient correspondence.
- Increased patient satisfaction rates through excellent customer service skills when addressing concerns or resolving issues promptly.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Typed patient data into computer system using a number of software systems while following privacy laws and maintaining high-level accuracy.
Lead Dental Assistant
Distinctive Dental Care
12.2010 - 04.2012
- Quickly learning new computer systems for ordering supplies, keeping records and charting patient notes.
- Managed inventory of dental supplies, minimizing waste while ensuring necessary resources were readily available for all procedures.
- Explained treatment procedures and instructed patients on home care guidelines.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
Receptionist
Arthritis and Rheumatology Clinic of NOCO
04.2008 - 12.2010
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Education
Certificate in Dental Assisting - Dental Assisting
Front Range Community College
Fort Collins, CO12.2010
High School Diploma -
Rocky Mountain Hight School
Fort Collins, CO05.2009
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Microsoft Teams
- Computer Proficiency
- Critical Thinking
- Strong Problem Solver
- Scheduling
- Documentation and Recordkeeping
- Staff/Client Supervision
- Staff/Client Leadership
- Professional Communication
Timeline
Traveling Food Service Manager
Summit Food Service
09.2022 - Current
Lead Dental Assistant
Aspen Dental Care, PC
04.2012 - 08.2022
Lead Dental Assistant
Distinctive Dental Care
12.2010 - 04.2012
Receptionist
Arthritis and Rheumatology Clinic of NOCO
04.2008 - 12.2010
Certificate in Dental Assisting - Dental Assisting
Front Range Community College
High School Diploma -
Rocky Mountain Hight School
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