Michelle Prater
West Liberty
Summary
Self-motivated professional with strong teamwork, communication, and problem-solving skills. Proven ability to adapt in fast-paced environments and efficiently manage time to meet deadlines.
Overview
15
15
years of professional experience
Work History
Dietary Float
University of Iowa Hospital and Clinics
Iowa City, IA
06.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Dietary Cook
Simpson Memorial Home
West Liberty, IA
03.2017 - Current
- Prepared nutritious meals according to dietary guidelines and resident preferences.
- Collaborated with nutritionists to develop tailored meal plans for residents.
- Maintained cleanliness and organization in kitchen environment, adhering to safety standards.
- Supervised kitchen staff, ensuring efficient workflow and high-quality food preparation.
- Implemented inventory management practices to minimize waste and optimize resources.
- Trained new staff on food preparation techniques and safety protocols.
- Enhanced resident satisfaction through regular feedback and menu adjustments.
- Maintained a clean and sanitary work environment, adhering to health department regulations and safety protocols.
- Prepared, apportioned and served menu and specialized food items developed to meet facility residents' unique dietary needs.
Customer Service Representative
ACT, Inc
Iowa City, IA
08.2011 - 05.2023
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Enhanced customer satisfaction by providing timely and accurate information regarding products and services.
- Facilitated training sessions for new team members, promoting best practices in customer service interactions.
- Streamlined processes to improve response time and efficiency in handling customer requests.
Education
Associate Degree in Accounting -
Hamilton Business College
03.1992
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
Timeline
Dietary Float
University of Iowa Hospital and Clinics
06.2023 - Current
Dietary Cook
Simpson Memorial Home
03.2017 - Current
Customer Service Representative
ACT, Inc
08.2011 - 05.2023
Associate Degree in Accounting -
Hamilton Business College