Michelle Presti
Jacksonville,Florida
Summary
Human Resources specialist with hands-on experience in full-cycle onboarding and offboarding, recruitment, employee relations, and training. Supports payroll and benefits administration, conducts compliance audits, and updates policies and handbooks to help maintain accurate records and a positive workplace environment.
Overview
1
1
Certification
6
6
years of professional experience
Work History
HR Specialist and Consultant
PeoplR
05.2022 - 11.2026
- Spearheaded end-to-end recruitment processes, attracting top candidates through various sourcing strategies.
- Built out an effective full-cycle onboarding and offboarding process for multiple clients
- Successfully mediated and resolved multiple employee relations issues, fostering a positive workplace environment and reducing employee turnover.
- Created and delivered training programs to enhance employee skills and ensure compliance with employment laws.
- Handled multiple employee investigations with successful resolutions.
- Revised and implemented HR policies, ensuring legal compliance and contributing to increased employee satisfaction.
- Ensured compliance with local and federal employment laws by conducting quarterly audits.
- Revised multiple handbooks with updated policies to ensure compliance with current guidelines.
- Facilitate payroll and benefits for multiple clients while working with the CFO to ensure all benefits and deductions are correct.
- Facilitate background checks and drug screens for pre-employment.
Food & Beverage Server / Bartender
Another Broken Egg Café
10.2020 - 12.2023
- Dedicated to ensuring customer satisfaction by anticipating, identifying and fulfilling guests needs.
- Resolved guest issues swiftly, enhancing satisfaction and preventing escalation of complaints.
- Managed multiple tasks efficiently while maintaining professionalism and respect in high-volume environment.
- Built connections and relationships with diverse range of customers, colleagues, and upper-level management through strong social and team-building skills.
Education
Bachelor's Degree - International Relations and Hospitality Management
Florida State University
Skills
- Talent Acquisition
- Onboarding and Offboarding
- Training and Development
- Performance Management
- Compliance
- HR Program Management
- Benefits Administration
- Payroll Processing
- HRIS Implementation and Maintenance
Certification
- PHR Certification
- Emergency Management & Homeland Security Certification
Timeline
HR Specialist and Consultant
PeoplR
05.2022 - 11.2026
Food & Beverage Server / Bartender
Another Broken Egg Café
10.2020 - 12.2023
Bachelor's Degree - International Relations and Hospitality Management
Florida State University