Michelle Prill
San Diego,CA
Summary
Experienced Supervisor leading team members to on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Work Center Supervisor
United States Navy, USN
San Diego , CA
10.2015 - Current
- Supervised and inspected over 25 maintenance actions encompassing over 45000 maintenance hours.
- Managed 15 personnel resulting in 100% availability of all equipment.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated employee performance and coached and trained to improve weak areas.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Created successful work schedules for each team member to maintain deadlines.
- Identified individual employee's unique work styles and adapted management methods.
- Supported safety officer to enforce regulations, laws and established policies throughout operational stages.
Troubleshooter
National Electronic Warranty
Great Falls, MT
01.2009 - 02.2012
- Collaborated with vendors to locate replacement components and resolve advanced problems.
- Increased customer satisfaction by resolving issues.
- Participated in team-building activities to enhance working relationships.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor...
- Delivered services to customer locations within specific timeframes.
Education
High School Diploma -
Centerville High School
Sand Coulee, MT2000
Skills
- Team Management
- Performance Tracking and Evaluations
- Compliance Requirements
- Staff Training
- Priority Management
- Safe Work Methods
- Daily Progress Reports
- Scheduling and Coordinating
- Workload analysis
Certification
- Secret Clearance 2016-2026
- Certified Gas Free Engineer 2021-Present
- Certified Welder 2016-Present
- Safety Programs Afloat Global
Timeline
Work Center Supervisor
United States Navy, USN
10.2015 - Current
Troubleshooter
National Electronic Warranty
01.2009 - 02.2012
High School Diploma -
Centerville High School