Michelle Przybilla
Sartell,MN
Summary
Highly-motivated and hardworking employee with ability to take on new challenges and responsibilities. Strong work ethic, adaptability, quality customer service, productive time management and multitasking skills. Able to work effectively unsupervised and quickly learn new skills.
Overview
20
20
years of professional experience
Work History
Vendor Specialist
Midland Credit Management
Saint Cloud, MN
11.2023 - Current
- Entered and verified large volumes of data with accuracy.
- Organized records and files to ensure quick retrieval and support operational efficiency.
- Revised existing records to ensure accuracy and completeness.
- Created spreadsheets to track data entries.
- Followed up on pending tasks until completion.
- Collaborated with cross-functional teams to enhance project outcomes.
- Facilitated meetings to identify challenges and develop actionable solutions.
- Managed firm inquiries, delivering timely resolutions and ensuring high levels of customer satisfaction.
- Managed multiple projects simultaneously while adhering to tight deadlines.
- Maintained positive working relationship with fellow staff and management.
Medical Assistant/Physician Extender
Rejuv Medical
Waite Park, MN
08.2014 - 10.2023
- Maintained strict patient data procedures to comply with HIPAA laws, regulations, and prevent information breaches.
- Collaborated with other healthcare professionals to provide comprehensive patient care.
- Updated patient records with latest information, test results and treatment plans.
- Assisted in creating clinic policies and procedures
- Developed meaningful relationships and rapport with patients, coworkers, and managers
- Scheduled patient appointments in person and via phone
- Advocated for patients with insurance companies to provide optimal care
- Assisted healthcare providers with patient examinations and procedures.
- Prepared and maintained medical records for accurate documentation.
- Educated patients on treatment plans and post-care instructions effectively.
- Operated medical equipment and ensured compliance with safety standards.
- Documented notes during patient visits. This included the HPI, examination, treatment/procedure, current treatment plan, and follow up
Medical Assistant
Partners in Pediatrics
Maple Grove, MN
06.2006 - 05.2014
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Responded to patient callbacks and phone-in prescription refill requests.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Education
Diploma - Medical Assisting
Minneapolis Business College
Saint Paul, MNSkills
- Verbal and Written Communication
- Electronic Medical Record (EMR) Software
- Diagnostic Imaging (x-ray certified, C-arm/fluoroscopy operator)
- Therapeutic Injections
- Consumer and patient Advocacy
- Specialist Referrals
- Process Improvement
- Relationship Building
- Team Collaboration
- Regulatory Compliance
- Patient consultation
- Advising Firms
- Documentation and Reporting, including scribe work
- HIPAA Compliance
- Quality Assurance
- Microsoft Office experience (Excel spreadsheets, word, outlook)
Timeline
Vendor Specialist
Midland Credit Management
11.2023 - Current
Medical Assistant/Physician Extender
Rejuv Medical
08.2014 - 10.2023
Medical Assistant
Partners in Pediatrics
06.2006 - 05.2014
Diploma - Medical Assisting
Minneapolis Business College