Michelle P. Trantum
Peachtree City,GA
Summary
Aviation operations professional with 25+ years of experience supporting complex, time-sensitive flight and training operations in highly regulated, premium environments. Expert in end-to-end operational execution, quality assurance, irregular operations (IROPs), and cross-functional coordination across flight crews, scheduling, training, and regulatory teams. Brings deep Delta Air Lines expertise and a strong understanding of airline–partner dynamics, well-positioned to deliver exceptional member experiences and operational excellence at Wheels Up.
Overview
21
21
years of professional experience
Work History
Senior Planner, Flight Crew Training
Delta Air Lines
01.2021 - Current
- Coordinate and validate complex training schedules for over 14,000 pilots across multiple fleets, ensuring regulatory compliance and operational readiness.
- Perform final quality assurance reviews of instructor assignments, simulator utilization, lodging, and training logistics to prevent disruptions.
- Partner cross-functionally with Fleet Captains, Crew Scheduling, OE/LC Planning teams, and FAA stakeholders to resolve conflicts and maintain schedule integrity.
- Produce operational reports and data analysis to support leadership decision-making and execution strategy.
Time & Attendance Specialist
Delta Air Lines
01.2015 - 01.2021
- Supported enterprise HRIS and payroll systems, ensuring data accuracy, compliance, and timely processing.
- Collaborated during SAP system upgrades, maintaining data integrity and supporting change management initiatives.
Tower Coordinator
Delta Air Lines
01.2009 - 01.2015
- Monitored real-time flight operations and coordinated rapid responses to operational changes and disruptions.
- Delivered precise, time-critical communication to protect on-time performance in high-pressure environments.
Lead Airport Customer Service Representative
Delta Air Lines
01.2005 - 01.2009
- Led frontline airport teams delivering premium service during normal and irregular operations.
- Coordinated staffing, ground logistics, and resource allocation while resolving complex customer issues.
Education
Diploma -
Trans World Travel Academy
Coursework - Computer Science
Maplewood Community College
Skills
- Microsoft Excel, Word, SAP, DBMS, Delta Term, MPS, WorldTracer
- Operational Analysis & Reporting
- Safety Ambassador
- Trainer & Mentor
Websites
CORE EXPERTISE
- Flight Crew Training Planning & Scheduling
- FAA Regulatory Compliance
- Irregular Operations (IROPs) Management
- Operational Quality Control
- Cross-Functional Stakeholder Coordination
- Scheduling, Logistics & Resource Optimization
- Operational Reporting & Data Analysis
- Premium Customer & Partner Support
Timeline
Senior Planner, Flight Crew Training
Delta Air Lines
01.2021 - Current
Time & Attendance Specialist
Delta Air Lines
01.2015 - 01.2021
Tower Coordinator
Delta Air Lines
01.2009 - 01.2015
Lead Airport Customer Service Representative
Delta Air Lines
01.2005 - 01.2009
Coursework - Computer Science
Maplewood Community College
Diploma -
Trans World Travel Academy