Michelle Quintero
Cove ,TX
Summary
Dynamic Merchandise Coordinator and Operations Lead with proven expertise in retail operations and merchandise planning from roles at Driveline Retail Merchandising and Academy Sports and Outdoors. Excelled in enhancing customer experience and operational efficiency, boosting sales through strategic merchandise displays, and fostering team productivity. Skilled in space planning and promoting teamwork, achieving significant improvements in operational outcomes.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Merchandise Coordinator
Driveline Retail Merchandising
77523
05.2022 - Current
- Educated employees on new merchandise during seasonal workshops.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Collaborated with store managers to optimize product placement and enhance customer experience.
- Talked with vendors and suppliers about product orders and issues.
- Drove client retention, managing engaging merchandise presentation to motivate impulse purchases.
- Maintained up-to-date knowledge on industry trends and competitor activity, allowing for informed decision-making and proactive business strategies.
- Worked with managers and advertising directors to optimize promotions.
- Increased sales by effectively coordinating merchandise displays and promotional materials.
- Arranged consistent shelves, bins, and racks at 6 locations by following established planograms.
Operations Lead
Academy Sports and Outdoors
Houston
09.2015 - 10.2021
- Enhanced team productivity by providing ongoing training and development opportunities.
- Managed and allocated staff and material resources to meet production goals.
- Fostered a positive work environment by promoting open communication, teamwork, and employee engagement.
- Performed quality control and monitored production efforts.
- Oversaw problem resolution to address barriers to operational efficiency.
Education
High School Diploma -
PSJA High School
San Juan, TX06-2013
Skills
- Operational efficiency
- Pricing and signage updates
- Scheduling coordination
- Retail operations
- Merchandise planning
- Space planning
- Transportation management
- Capacity planning
- Safety management
- Warehouse management
- Product merchandising
- Production planning
Certification
Walking stacker forklift certified
Languages
Spanish
Native or Bilingual
Timeline
Merchandise Coordinator
Driveline Retail Merchandising
05.2022 - Current
Operations Lead
Academy Sports and Outdoors
09.2015 - 10.2021
High School Diploma -
PSJA High School