Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Calandra Smith

Pleasant Grove,AL

Summary

Meticulous merchandising professional adept in merchandising plan development and seasonal promotions illustrated over 8 years in Visual Merchandiser roles. Creative and hardworking with demonstrated success in driving sales through artistic visual displays. Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Punctual and focused with physical strength to accommodate lifts up to [Number] pounds.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Merchandise Coordinator

TJX Companies
01.2022 - Current
  • Hired new merchandising employees and provided effective training.
  • Established vendor performance metrics to evaluate service.
  • Educated employees on new merchandise during seasonal workshops.
  • Advanced sales cycle plans by maximizing placement of promotions, point of sale materials and product visibility.

Inbound Expert

Target Inc
10.2013 - 05.2022
  • Responded to customer inquiries via telephone, email and live chat to provide updated information.
  • Maintained organized and secure customer files to facilitate customer support and follow-up.
  • Facilitated communication between customers and other departments to facilitate resolution.
  • Furnished accurate product information and shipping instructions and offered alternatives for out-of-stock items to support customer buying decisions.

Insurance Agent

State Farm
05.2017 - 05.2018
  • Identified potential risks in client businesses and recommended appropriate insurance coverage.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Negotiated with insurance underwriters to obtain better coverage and improved rates for clients.
  • Collected premiums on or before effective date of coverage.

Education

MBA - Business Administration

University of Phoenix
Tempe, AZ

Bachelor of Science - Marketing

Alabama A & M University
Normal, AL
08.1993

High School Diploma -

Hueytown High School
Hueytown, AL
06.1988

Skills

  • Promotional Planning
  • Project Requirements
  • Operational Efficiency
  • Display Building
  • Shrink Reduction
  • Merchandise Presentation Standards
  • Product Pricing

Certification


  • Life and health License - 20 years license with the state of Alabama

Timeline

Merchandise Coordinator

TJX Companies
01.2022 - Current

Insurance Agent

State Farm
05.2017 - 05.2018

Inbound Expert

Target Inc
10.2013 - 05.2022

MBA - Business Administration

University of Phoenix

Bachelor of Science - Marketing

Alabama A & M University

High School Diploma -

Hueytown High School

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Calandra Smith