Michelle Rademacher
Summary
Proven track record in enhancing customer experiences and boosting revenue, as demonstrated at Hope For The Warriors with a managed portfolio worth $750,000 annually. Skilled in cash handling and exceptional customer service, I excel in fast-paced environments, ensuring both team efficiency and guest satisfaction.
Overview
9
9
years of professional experience
Work History
Server/Floor Manager
All American Sports Bar & Grill
01.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Responsible for maintaining the inventory ans=d selection of beer, liquor, and soft drinks.
- Trained new employees
Community Development Manager
Hope For The Warriors
04.2015 - 09.2020
- Communicated effectively with all different personalities and people in various job positions by being courteous, enthusiastic and offering clear feedback.
- Conducted online and in person research to identify community development opportunities.
- Maintained relationships with donors while building a portfolio worth $750,000 in revenue annually
- Planned fundraising events from beginning to end working with corporate partners
Education
High School Diploma -
Mesa Verde High School
Citrus Heights, CA06.1988
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
Timeline
Server/Floor Manager
All American Sports Bar & Grill
01.2021 - Current
Community Development Manager
Hope For The Warriors
04.2015 - 09.2020
High School Diploma -
Mesa Verde High School
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