Michelle Raigoza

Clean rooms make beds make sure to assign the rooms and check to make sure empty rooms are done and order the products needed

• Supervised daily cleaning operations to maintain high standards of cleanliness.
• Trained and mentored housekeeping staff on efficient cleaning techniques.
• Coordinated inventory management for cleaning supplies and equipment.
• Ensured compliance with safety and sanitation protocols in all areas.
• Conducted routine inspections to uphold quality control measures.
• Assisted in implementing new cleaning procedures to enhance effectiveness.
• Communicated with management regarding staffing needs and issues.
• Coordinated housekeeping staff schedules, ensuring appropriate coverage for all shifts.
• Trained new employees on cleaning techniques and proper use of chemicals and equipment.
• Provided guidance and support to team members while enforcing company policies and procedures related to housekeeping operations.
• Monitored inventory levels of linens, towels, toiletries, and other consumables used by housekeepers.
• Resolved conflicts among staff members in an efficient manner while maintaining a professional attitude.
• Conducted daily inspections of guest rooms and public areas to ensure the highest standards of cleanliness.
• Developed standard operating procedures for housekeeping staff to follow in order to maintain cleanliness and safety standards.

• Opening and closing manager enter the deposit into computer make sure safe is accurate
• Supervised team members during shifts to ensure efficient service and operations.
• Trained new employees on customer service standards and food preparation procedures.
• Managed inventory levels and ordered supplies to maintain stock availability.
• Ensured compliance with health and safety regulations throughout the restaurant.
• Resolved customer complaints and provided solutions to enhance satisfaction.
• Monitored financial transactions and handled cash management procedures effectively.
• Managed daily cash intake by counting out registers and tabulating profits.
• Helped employees accomplish tasks during peak periods.
• Inspected work areas regularly for cleanliness and organization standards.
• Developed and maintained positive working relationships with staff, customers, and vendors.
• Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
• Ensured completion of all opening and closing duties were completed accurately according to established guidelines.

• Was crew member for about 2 years working drive thru and counter. Promoted to shift manager. In charge of store, counting cash in all registers, inputing info in computer.