Summary
Overview
Work History
Education
Skills
Timeline
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Michelle Ramos

Colorado Springs,CO

Summary

Detail-oriented and organized professional with a strong track record in customer service and cash handling. Skilled at building positive relationships, multitasking in fast-paced environments, and maintaining a high level of accuracy and efficiency. Recognized for a positive attitude, problem-solving abilities, and commitment to delivering exceptional service.

Overview

19
19
years of professional experience

Work History

Delivery Driver

DoorDash
10.2023 - Current
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Caregiver

Self-employed
08.2016 - 10.2023
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged clients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.

Bank Teller

First Bank
08.2014 - 06.2017
  • Provided high- quality customer service.
  • Processed customer transactions promptly, minimizing wait times.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.

Branch Clerk & Billing Specialist

Pikes Peak Library District
08.2005 - 05.2016
  • Promoted library programs and services.
  • Assisted patrons with checking in/out, renewing and locating materials, as well as navigating library resources,
  • Provided exceptional customer service by answering questions, explaining policies, and resolving complaints.
  • Maintained library organization and shelving.
  • Informed patrons of overdue fines and fees and collected outstanding balances.


Education

High School Diploma -

Colorado Springs Christian School
Colorado Springs, CO
05.2005

Skills

  • Positive Attitude
  • Attention to Detail
  • Dependable and reliable
  • Customer Service
  • Cash handling expertise
  • Data Entry
  • Multi-tasking
  • Written/ Verbal communication

Timeline

Delivery Driver

DoorDash
10.2023 - Current

Caregiver

Self-employed
08.2016 - 10.2023

Bank Teller

First Bank
08.2014 - 06.2017

Branch Clerk & Billing Specialist

Pikes Peak Library District
08.2005 - 05.2016

High School Diploma -

Colorado Springs Christian School

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Michelle Ramos