Michelle Ramos
Houston,Texas
Summary
Detail-oriented and reliable housekeeping professional with over 3 years of hands-on experience in residential and hospitality-style cleaning. Strong leadership mindset developed through managing schedules, prioritizing multiple properties, and communicating effectively with managers, coworkers and customers.
known for problem-solving, time management and maintaining high-quality cleanliness standards under tight deadlines. Actively seeking to grow into a supervisory/assistant director role within hotel housekeeping operations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Housekeeping Cleaner
The Clean Brigade
04.2024 - Current
- Performed detailed residential and Airbnb turnover cleanings, following professional housekeeping standards.
- Prepare short-term rental properties for guest check-ins, ensuring cleanliness, presentation, and readiness meet hospitality expectations.
- Manage daily schedules, priorities and time constraints across multiple homes and rental units.
- Communicate clearly with managers, clients and property owners to ensure expectations and quality standards are met.
- Identify and report maintenance, safety or quality issues promptly.
Housekeeper
Merry Maids
11.2021 - 04.2024
- Delivery consistent high-quality cleaning services for residential homes, offices and short term rental properties ina a fast-paced, team-based environment.
- Performed office cleaning task including restrooms, break areas, workspaces, trash removal and floor care while maintaining professional standards.
- fallowed company procedures for sanitation, safety and efficiency.
- Maintained strong attendance, reliability and productivity under strict deadlines.
- Adapted quickly to different homes, offices layouts and customer preferences
Education
GED -
GED Testing Center
Eagle Pass, TX01-2012
No Degree - Child Development
SWTJC
Eagle Pass, TX01-2014
Certificate - Nurse Aid
Houston Community College
Houston, TX11-2025
Skills
- Team leadership
- Housekeeping Operations
- Communication
- Safety and Sanitation standards
- Problem solving under pressure
- Quality control and attention to detail
- Process optimization
- Customer service and Guest satisfaction
Certification
Certified Hospitality Housekeeping Executive (CHHE)
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Housekeeping Cleaner
The Clean Brigade
04.2024 - Current
Housekeeper
Merry Maids
11.2021 - 04.2024
GED -
GED Testing Center
No Degree - Child Development
SWTJC
Certificate - Nurse Aid
Houston Community College