Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Ransom

Caldwell,ID

Summary

Driven problem solver handles multiple tasks and projects simultaneously. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.

Overview

10
10
years of professional experience

Work History

General Manager

River Academy
07.2023 - Current
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Developed and executed strategic plans for business growth and expansion.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Cultivated strong relationships with families, parents, and partners to ensure long-term success and loyalty.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

Childcare Specialist

Wicap
03.2022 - 08.2023
  • Streamlined administrative processes for increased efficiency, resulting in smoother daily operations.
  • Improved office efficiency by implementing streamlined administrative processes and procedures.
  • Facilitated successful cross-departmental collaborations, fostering positive working relationships between team members.
  • Managed budgetary allocations effectively, minimizing unnecessary expenses while ensuring adequate resources for center operations.
  • Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.

Director

Catalyst Learning Center
01.2014 - 06.2020
  • Streamlined administrative processes through the adoption of new software systems, enhancing efficiency across the organization.
  • Implemented school policies, procedures, and systems to promote safe and healthy environment in compliance with state standards.
  • Oversaw safety requirements, inspection, and certification procedures to facilitate annual licensing review.
  • Maintained high-quality child care standards based on developmentally appropriate practices.
  • Evaluated staff and offered guidance to enhance knowledge, skills, and professional development to optimize learning environment.
  • Supervised and managed team of childcare professionals to guarantee highest standards of care.
  • Facilitated ongoing professional development opportunities for staff members to ensure adherence to industry best practices.

Education

High School Diploma -

Lincoln High School
Tacoma, WA

Skills

  • Organization and Multitasking
  • Documentation and Control
  • Recordkeeping and Reporting
  • Bookkeeping
  • Customer Service
  • Team Collaboration
  • Event Coordination
  • Office Supervision
  • Attention to Detail
  • Staff Supervision
  • Multitasking Abilities
  • Administrative Skills

Timeline

General Manager

River Academy
07.2023 - Current

Childcare Specialist

Wicap
03.2022 - 08.2023

Director

Catalyst Learning Center
01.2014 - 06.2020

High School Diploma -

Lincoln High School
Michelle Ransom