michelle Reahm
Gridletree,MD
Summary
Dynamic Property Management Supervisor with a proven track record at Ocean City Sandy Retreat LLC, excelling in tenant relations and financial management. Achieved streamlined rent collection processes, enhancing efficiency and reducing delinquencies. Skilled in budgeting and fostering strong client relationships, ensuring compliance with regulations while optimizing operational costs.
Overview
2026
2026
years of professional experience
Work History
Property Management Supervisor
Ocean City Sandy Retreat LLC
Ocean City, MD
05.2020 - Current
- Supervised daily operations of property management team, ensuring effective communication and collaboration.
- Developed and implemented maintenance schedules to optimize property upkeep and tenant satisfaction.
- Trained new staff on property management software and best practices for efficient workflow execution.
- Streamlined tenant onboarding processes, enhancing efficiency and improving resident experience.
- Coordinated with vendors to negotiate contracts, reducing operational costs while maintaining service quality.
- Conducted regular property inspections to identify issues, ensuring compliance with safety regulations and standards.
- Oversaw budget development for properties under management, aligning financial goals with operational needs.
- Streamlined rent collection processes, resulting in increased efficiency and reduced delinquencies.
- Ensured accurate record-keeping for all property transactions, including rent collections, expenses, and vendor invoices.
- Reduced operating costs through diligent expense tracking and implementation of cost-saving measures.
Aesthetician
Pampered Skin & Waxing
Ocean City, MD
2015 - 2023
- Provided personalized skincare consultations to assess client needs and recommend appropriate treatments.
- Performed a variety of waxing services, ensuring client comfort and satisfaction throughout the process.
- Maintained cleanliness and organization of treatment rooms, adhering to safety and sanitation protocols.
- Assisted in managing inventory of skincare products, ensuring availability for daily operations.
- Educated clients on proper skincare routines and aftercare following treatments for optimal results.
- Trained new estheticians on best practices in client interaction and treatment execution for improved efficiency.
- Implemented feedback from clients to refine techniques and elevate service quality consistently.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
Education
Massage Therapy License -
College Of Wilmington
Wilmington, North CarolinaMedical Aesthetics -
Aesthetics Institute & Laser Sciences
Ahwatukee, AZ Skills
- Tenant relation
- Fair housing regulations
- Eviction procedures
- Budgeting and financial management
- Marketing and advertising
- Financial budgeting and reporting
Timeline
Property Management Supervisor
Ocean City Sandy Retreat LLC
05.2020 - Current
Aesthetician
Pampered Skin & Waxing
2015 - 2023
Massage Therapy License -
College Of Wilmington
Medical Aesthetics -
Aesthetics Institute & Laser Sciences