Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
General Care of Cats
Paws and Whiskers Cat Shelter
05.2024 - Current
General care of cats within the shelter
Assist in adoptions of cars with the public
Developed partnerships with community organizations to expand services and referrals.
Merchandise Pickup Associate
Kroger
10.2023 - 08.2024
Improved workflow efficiency by assisting with training new associates on merchandise pickup procedures and best practices.
Ensured product availability by closely monitoring inventory levels and communicating discrepancies to management.
Utilized store software systems to accurately track and manage merchandise pickup orders.
Maximized productivity through effective time management strategies while juggling multiple tasks simultaneously.
Streamlined the pickup process for faster service and improved customer experience.
Retail Sales Associate
JCPenney
04.2022 - 10.2023
Greeted customers and helped with product questions, selections, and purchases.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Helped customers complete purchases, locate items, and join reward programs.
Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Restaurant Hostess
Texas Roadhouse
02.2022 - 04.2022
Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Answered customer questions about hours, seating, and menu information.
Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
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