Michelle Rhoden
Summary
I am a highly motivated and committed Medical Assistant with over 15 yrs of experience working in the front and back of a medical office. I am a detailed-oriented professional that has a proven history of superior performance at individual, team and organizational levels. I am seeking to obtain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, clinical skills and problem-solving skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Medical Assistant
Red Bank Medical
05.2013 - 07.2023
- Check in and out of patients
- Verify insurance and collect copay
- Schedule appointments
- Administration of prescribed treatments, immunization and medication
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations along with obtaining and documenting patients vital signs and current complaints
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Completed EKGs and other tests based on patient presentation in office.
- Called and faxed pharmacies to submit prescriptions and refills.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Taught patients about medications, procedures, and care plan instructions.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Medical Assistant
Shore Heart Group
01.2009 - 01.2013
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Obtained client medical history, medication information, symptoms, and allergies.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Collected and documented patient medical information such as blood pressure and weight.
Education
Certificate -
Lincoln Technical Institute
Edison, NJ01.2013
Medical Career Institute
Ocean, NJ01.2009
Skills
- Microsoft Office (10 years)
- Microsoft Word (10 years)
- Microsoft Excel
- Medical Office Experience
- HIPAA
- Medical Terminology
- Medical Records
- Patient Care
- Vital Signs
- Experience Administering Injections
- Insurance Verification
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- EMR / EHR
- Direct Patient Care
- Clinical Documentation
- Patient-focused care
- Phlebotomy
- CPR
- Immunization Administration
- Professionalism and Ethics
- Anatomy and Physiology Knowledge
- Patient Flow Management
- Maintaining confidentiality
- Medical billing and coding
Certification
- CPR Certification
- BLS Certification
Additional Information
Customer Service, Answering Phones, Appointment Scheduling, Data Entry, Pre-Authorizations, Insurance Claims, Verification of Prescriptions, Medical Terminology, Anatomy and Physiology, Clinical Procedures, Laboratory Techniques, HIPAA Compliance, Venipuncture (vacuum and butterfly), EKG, Blood Pressure, Vitals, Medical Terminology, OSHA, Law & Ethics, Customer Service, Charting, CPR, First Aid
Personal Information
Title: Medical Assistant
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Medical Assistant
Red Bank Medical
05.2013 - 07.2023
Medical Assistant
Shore Heart Group
01.2009 - 01.2013
Certificate -
Lincoln Technical Institute
Medical Career Institute