Michelle Rich
New Port Richey,FL
Summary
Seasoned Resident Care Director with 20+ years of experience daily in Skilled Nursing and Assisted Living care facility administration. Versed in program management and team leadership to maintain seamless operations. Coordinates schedules, monitors staff performance and develops improvement initiatives to benefit both staff and residents.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Director of Resident Care
HarborChase
05.2013 - Current
- Assisted with development and execution of marketing strategies to maintain occupancy levels.
- Monitor nursing care for compliance with federal,state and local regulations.
- Audited charts and medication to check compliance.
- Conducted admissions assessments to determine patient conditions and risk levels.
- Coordinated care with external agencies to best support resident needs.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Motivated and supervised 20+ Nurses as well as Medication Technicians in delivering quality patient care.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
Education
Associate of Science - Nursing Administration
PTEC
Clearwater Florida02.2002
Skills
- Federal Laws
- Patient Information
- Diagnostic Evaluation
- Resident Supervision
- Resident Satisfaction
- Resident Care Standards
- Plan of Care Understanding
- Nursing Standards
- Best Practices and Standards
- Conducting Assessments
- Operational Management
Certification
Core Trained
ECC Supervisor
Alzheimer's 1 & 2
Current CPR and AED Certified
Timeline
Director of Resident Care
HarborChase
05.2013 - Current
Associate of Science - Nursing Administration
PTEC
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