Michelle Richards
Tampa,FL
Summary
Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic and respectful of people from different backgrounds.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Gym Owner
Self-employeed
Tampa, FL
09.2016 - 06.2024
- Maintained financial records such as income and expenses, payroll, and taxes.
- Maintained inventory of nutritional supplements available for sale at the gym.
- Created a website that included information about services offered at the gym as well as online registration options.
- Coordinated with vendors to purchase gym equipment and supplies.
- Managed daily operations including scheduling classes, trainings, events; booking appointments; and handling payments.
- Analyzed data from surveys sent out after classes, trainings, events to improve services offered at the gym.
- Designed workout programs tailored specifically for each member's needs.
- Provided guidance and support to staff regarding customer inquiries or complaints.
- Created customer service policies to ensure each member has an excellent experience at the gym.
- Organized and managed staff of personal trainers, yoga instructors, and receptionists.
- Developed and implemented a comprehensive marketing plan for the gym to attract new members.
Adjunct Professor
University of Tampa
Tampa, FL
08.2013 - 05.2024
- Engaged in professional development activities such as attending workshops or seminars focused on teaching excellence.
- Assessed student performance through examinations and assignments.
- Advised students on academic issues such as course selection, major choice, career planning.
- Integrated technology into the classroom environment to enhance instruction and facilitate communication with students.
- Mentored students in the development of their research skills and critical thinking abilities.
Personal Trainer
Wellbridge Athletic Club and Spa
Tampa, FL
09.2009 - 09.2016
- Educated clients about the benefits of regular exercise and healthy eating habits.
- Scheduled appointments with clients and communicated effectively with them via phone or email.
- Provided instructions in proper form, technique, and safety when performing exercises.
- Conducted assessments to evaluate clients' current physical condition, strength, flexibility, and body composition.
Education
Master of Science - Strength And Conditioning
University of South Florida
Tampa, FL05-2011
Skills
- KPI Management
- Regulatory Compliance
- Marketing tactics
- Labor Relations
- Business Management
- Administrative Oversight
Affiliations
- Current President of 21 & Change, Inc; a Non-Profit Organization that provides scholarships to children with Autism/ Down Syndrome and display financial need
Accomplishments
- Magna Cum Laude Distinction at University of Tampa (Undergrad)
- Best Student Award at University of Tampa (Undergrad)
- Graduate Assistant at University of South Florida on full scholarship (Graduate Program)
Certification
- ACE Personal Training Certification
- CrossFit Level 1, CrossFit Level 2
- AED/CPR Certified
- Strongfirst Certified
- Adaptive Athlete Certified
- NASM Corrective Exercise Specialist
- FRC and Kinstretch Certified
Websites
Timeline
Gym Owner
Self-employeed
09.2016 - 06.2024
Adjunct Professor
University of Tampa
08.2013 - 05.2024
Personal Trainer
Wellbridge Athletic Club and Spa
09.2009 - 09.2016
Master of Science - Strength And Conditioning
University of South Florida