Michelle Ridenour
13 Bramlett Court,NC
Summary
Dynamic and dedicated professional with extensive experience in customer service at Canteen, Jinright's, and another places. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in cash handling and maintaining a clean environment, consistently fostering positive relationships to drive repeat business. Reliable team player committed to excellence. I currently live in Asheville, N.C. and March 21st moving back to Brunswick Ga. Looking to stay Canteen, and finding a waitress job. I don't mind traveling a little ways. Anywhere in Southeast Georgia- North Florida.
Overview
32
32
years of professional experience
Work History
Cashier,prep,cook
Canteen
Fletcher, NC
06.2024 - Current
- Processed customer transactions accurately and efficiently.
- Maintained cleanliness and organization of checkout area.
- Assisted in training new staff on register operations.
- Handled customer inquiries and resolved issues promptly.
- Monitored inventory levels and restocked supplies as needed.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Prep food for next day, and cook for our guest in the warehouse.
Waitress
Jinright's
Brunswick, GA
02.2015 - 06.2023
- Provided exceptional customer service by promptly addressing guest inquiries and requests.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Assisted in food and beverage preparation while ensuring adherence to safety standards.
- Collaborated with kitchen staff to ensure timely service and order accuracy.
- Resolved customer complaints effectively, leading to increased satisfaction levels among patrons.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
Bartender
Port City Billards
Brunswick, Ga
02.2011 - 06.2013
- Managed bar inventory, tracking supplies to minimize waste and optimize stock levels.
- Trained new bartenders on drink preparation techniques and customer service standards.
- Implemented efficient workflow processes, improving service speed during peak hours.
- Monitored compliance with health and safety regulations to ensure safe work environment.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Waitress
Legend's Sports Bar and Grill
Brunswick, Ga
10.2007 - 06.2008
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently while ensuring guest satisfaction.
- Collaborated with kitchen staff to streamline order delivery process.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Waitress
Waffle House
Augusta/Brunswick, Ga
02.1994 - 06.2001
- Processed customer transactions accurately and efficiently.
- Maintained cleanliness and organization of checkout area.
- Assisted in training new staff on register operations.
- Handled customer inquiries and resolved issues promptly.
- Monitored inventory levels and restocked supplies as needed.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Prep food for next day, and cook for our guest in the warehouse.
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Cash handling
Cleaning and sanitizing
Customer service excellence
Reliability and punctuality
Customer relations
Written and verbal communication
Order taking
Professionalism and courtesy
Product restocking
POS systems
Education
GED -
Evans High
Evans, GA