Michelle Rieger
Churchville,NY
Summary
Highly motivated and committed with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. A dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Ambulatory Tech
URMC Allergy
10.2020 - Current
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Specimen preparation to better serve patient care.
- Maintaining close communication with nursing staff.
- Maintained compliance with regulatory standards and safety requirements.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Completed EKGs and other tests based on patient presentation in office.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Measured patient spirometry.
Lead Resident Care Associate/Medication Technician
Brookdale Senior Living
01.2013 - 02.2018
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Reordered medication to maintain adequate supply.
- Monitored patient responses to medication to report adverse reactions quickly.
- Reviewed patient progress to document effects of any prescribed medication.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Increased medication and medical terminology knowledge through research and continuing education.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Monitored medication storage area to maintain medication security and control.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Monitored team schedules and attendance.
Home Health Aide
Elder One
10.2016 - 03.2017
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Followed nutritional plans to prepare optimal meals.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Developed rapport to create safe and trusting environment for care.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
Deli/Carryout
Tops Markets LLC
10.2009 - 04.2013
- Deli/ Carry Out clerk is to assist customers with professional and friendly service
- Prepare foods with safety and state regulation
- Team oriented as well as independent
- Being able to multitask and work under pressure.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Offered product samples to customers, generating additional sales through taste-testing.
- Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Education
No Degree - LPN
Monroe Community College
Rochester, NY10.2023
No Degree - Nursing
Monroe Community College
Rochester, NY07.2022
No Degree - HHA
Rochester Regional Health
Rochester, NY10.2016
No Degree - Medication Aide
Omnicare
Rochester, NY10.2013
High School Diploma -
John Marshall HS
Rochester, NY06.2008
Skills
- Microsoft Word
- Sigmacare
- Web Research
- Microsoft Excel
- Typing, 50 wpm
- Medical Terminology
- Advanced Anatomy Knowledge
- Medications Familiarity
- Direct Patient Care
- EKG Set Up and Monitoring
- Calm Under Stress
Accomplishments
- Major Projects Include refill management and teaching
- Achieved Ambulatory tech III through effectively helping with refill efficacy.
Additional Information
References available upon request
Timeline
Ambulatory Tech
URMC Allergy
10.2020 - Current
Home Health Aide
Elder One
10.2016 - 03.2017
Lead Resident Care Associate/Medication Technician
Brookdale Senior Living
01.2013 - 02.2018
Deli/Carryout
Tops Markets LLC
10.2009 - 04.2013
No Degree - LPN
Monroe Community College
No Degree - Nursing
Monroe Community College
No Degree - HHA
Rochester Regional Health
No Degree - Medication Aide
Omnicare
High School Diploma -
John Marshall HS
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