Michelle Rivera

• Organized and arranged merchandise throughout sales floor to improve product visibility.
• Assisted team members in streamlining restocking procedures during overnight shifts.
• Cleared all boxes and debris from sales floor and disposed of through compactors.
• Improved store aesthetics for enhanced customer experience through careful shelf organization.

• Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
• Assisted customers in product selection and provided detailed information on merchandise.
• Maintained knowledge of current promotions and sales to effectively inform customers.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

• Provided high-quality customer service, picked/staged orders, and utilized GPS mapping to optimize delivery routes.

• Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
• Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.