Michelle Roberts

• Facilitates and coordinates care for newly diagnosed breast cancer patients.
• Facilitates timely scheduling of appointments, diagnostic testing and procedures to advocate for patients, expedite plan of care and promote continuity.
• Provide psychological and emotional support to newly diagnosed breast cancer patients and their families.
• Communicates with healthcare team members to plan, implement and enhance treatment strategies.
• Provides patient and family education regarding genetic testing and hereditary cancer.
• Performs genetic testing and follow up for patients who meet criteria according to the NCCN guidelines.
• Communicates with members of the healthcare team, as appropriate, about patient and family needs to provide seamless, continuous and comprehensive care.
• Attends and participates in the Cancer Care Committee and Tumor Board.

Facilitate and coordinate care for MBS patients by systematically and continually performing the functions of planning, implementation and evaluating care according to the nursing process, in compliance with Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program (MBSAQIP) and reporting agencies to attain accreditation.

Serves as primary point of contact to prospective MBS patients, manages and promptly responds to requests for program information.

Provides ongoing direction and leadership for program operations. Facilitated the development and implementation of accreditation criteria to ensure the organization meets expectations and maintains compliance with all policies and procedures that guide and support required services for metabolic bariatric surgery.

• Facilitate and manage expansion of Outpatient Oncology Infusion service line from 7 chairs to 17 chairs.
• Ongoing collaboration with required departments to remain both licensing and survey ready at all times.
• Partnered with Clinical Development Director to launch and manage botox service line adding additional 206 patients to Outpatient Infusion service line.
• Managed daily operations of physician referrals and insurance authorizations to ensure steady flow of revenue.
• Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
• Collaborated with Cancer Program Coordinator/Cancer Registrar to meet required standards for accreditation.
• Maintain licensing requirements for Outpatient Wound Healing Center tissue license.

• Supervised up to 95 employees across 3 progressive care/telemetry units.
• Increased patient satisfaction scores by implementing hourly toileting rounds.
• Increased patient safety by implementing and monitoring bedside report.
• Ongoing compliance with HIPAA, OSHA and other applicable guidelines to maintain credentialing and accreditation.
• Promoted professional development opportunities to encourage nurses to pursue continuous training.

• Applied nursing expertise to meet needs of post-surgical patients in challenging PACU environment.
• Evaluated cardio-respiratory systems for deviations, providing appropriate treatment as necessary.
• Collaborated with anesthesiologists and surgeons to assess, plan, implement and evaluate patient specific care.

• Applied nursing expertise to meet needs of critically ill patients in challenging 23 bed step-down environment.
• Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
• Educated family members and caregivers on patient care instructions.