Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Roberts

Los Angeles,CA

Summary

Executive-level Account Director with 30 years in women’s contemporary apparel, focusing on West Coast key account management for the past 8 years. Expertise in building relationships with top retailers such as Revolve and Tootsies, consistently exceeding sales targets and driving P&L growth. Skilled in team leadership, complex negotiations, and multichannel brand development, enhancing customer loyalty through strategic insights. Strong emotional intelligence supports effective communication and relationship building across diverse teams.

Overview

29
29
years of professional experience

Work History

Senior Account Executive

S.A.M. Showroom - L'AGENCE
Los Angeles, CA
02.2018 - 01.2026
  • Developed and executed targeted growth strategies for key West Coast accounts, maximizing sales and gross margin.
  • Generated $7.8 million in sales for 2025 across key accounts through multichannel marketing strategies.
  • Achieved 9% increase in specialty bookings and 47% increase in specialty re-orders over prior year, exceeding goals.
  • Cultivated strong relationships with buyers and DMMs to enhance collaboration.
  • Analyzed weekly sales reports to identify growth opportunities using retail math insights.
  • In constant communication with with VP or Sales in addition to the planning department to review seasonal budgets/targets and project on sales for inventory requirements.

President and Co-Owner

Noetic Showroom (New York)
New York, New York
04.2007 - 10.2017
  • Expanded operations by launching partner showroom in New York in 2007. Showroom showcased identical collections and brands to maintain brand consistency.

President and co-owner

Noetic Showroom (Los Angeles)
Los Angeles, CA
03.2004 - 10.2017

Brands included: Nicholas K, Tylho, Olga Kapustina, Kerry Cassill

  • Established long-term goals and strategies through effective organizational leadership.
  • Cultivated collaborative relationships with employees to enhance workplace culture.
  • Delegated tasks strategically, prioritizing objectives to improve team performance.
  • Collaborated with brand partners to drive growth and support brand development initiatives.

Account Executive

S.A.M. Showroom
Los Angeles, CA
04.2003 - 12.2003

Brands included:Represented brands including Philip Lim 3.1, Development, Yanouk denim, and Mint.

  • Cultivated relationships with key decision makers through regular client visits and follow-up calls.
  • Identified customer needs by asking questions and advising on optimal solutions.
  • Developed and executed a comprehensive sales plan to boost revenue in assigned territory.
  • Provided timely customer service support to resolve any issues quickly and efficiently.

Account Executive

Hatch Showroom
Los Angeles, CA
04.2000 - 01.2003

Brands included: James Pearse, Kateyone Adeli, Michael Sohiel, Henry Duarte

  • Developed strong relationships with clients to understand their needs and preferences.
  • Coordinated product presentations to showcase latest collections and offerings.
  • Managed client accounts, ensuring timely follow-ups and support throughout the sales cycle.
  • Participated in trade shows to promote brand visibility and expand network connections.

Sales Representative

Joanne Fiske Showroom
Los Angeles, CA
06.1997 - 03.2000

Juicy Couture

  • Maintained comprehensive knowledge of product inventory and showroom layout.
  • Collaborated with team members to design appealing merchandise displays.
  • Delivered exceptional customer service to foster lasting customer relationships.
  • Cultivated key customer relationships to drive sales growth.

Education

High School Diploma -

Bonita Vista High
Bonita, CA
06-1988

Skills

  • Sales forecasting
  • Negotiation skills
  • Presentation delivery
  • Account management
  • Retail partner expertise
  • Strategic thinking
  • Team leadership
  • Business acumen
  • Relationship building
  • Multichannel marketing
  • Retail analytics
  • Strategic planning
  • Effective communication
  • Problem solving
  • Communication skills
  • Organizational skills
  • Sound judgment

Timeline

Senior Account Executive

S.A.M. Showroom - L'AGENCE
02.2018 - 01.2026

President and Co-Owner

Noetic Showroom (New York)
04.2007 - 10.2017

President and co-owner

Noetic Showroom (Los Angeles)
03.2004 - 10.2017

Account Executive

S.A.M. Showroom
04.2003 - 12.2003

Account Executive

Hatch Showroom
04.2000 - 01.2003

Sales Representative

Joanne Fiske Showroom
06.1997 - 03.2000

High School Diploma -

Bonita Vista High
Michelle Roberts