Work Preference
Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Open To Work
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Michelle Roberts

Glen Burnie,MD

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Sales/DesignFront Office AssistantFile Organizer

Work Type

Full TimePart Time

Location Preference

On-SiteRemoteHybrid
Location: Glen Burnie, MD, US
Open to relocation: Yes

Important To Me

Work-life balanceFlexible work hoursWork from home optionHealthcare benefits

Summary

Results-oriented retail and sales professional with expertise in customer engagement and operational efficiency. Manages inventory control, sales transactions, and visual merchandising to enhance customer experiences. Collaborates with teams to streamline operations and improve service delivery across multiple channels.

Overview

28
28
years of professional experience
1
1
Language

Work History

Sales/Design

Jewelers of Distinction
Edgewater, USA
12.1998 - Current
  • Designed and appraised jewelry pieces while managing sales transactions.
  • Tracked sales metrics and organized merchandise displays to attract customers and boost sales.
  • Engaged with customers in person, via phone, and online to effectively address needs and enhance customer satisfaction.
  • Responded to incoming phone calls in a timely manner to ensure effective communication with customers. to maintain communication flow.
  • Checked and responded to emails and social media messages for timely support.
  • Collaborated with owner and vendors to streamline operations and improve service delivery.
  • Performed jewelry restringing, minor repairs, and battery replacements on watches.
  • Placed purchase orders and managed office supply inventory.

Sales

ASAP Screen-printing & Embroidery
Millersville, USA
04.2025 - 08.2026
  • Drafted and sent accurate quotes, streamlining sales process.
  • Identified and sourced items requested by customers to fulfill specific needs.
  • Responded promptly to calls and emails, enhancing overall customer satisfaction.

Sales

Van Dyke & Bacon
Gambrills, USA
10.2021 - 10.2025
  • Applied established sales techniques and persuasive communication to consistently achieve personal sales objectives.
  • Executed targeted sales strategies as floor and window merchandiser to drive customer engagement.
  • Completed sales transactions to enhance customer satisfaction. in-store and over the phone.
  • Enhanced product visibility through strategic merchandising displays.

Sales

Enchanted Art & Sole Comfort Shoes
Annapolis, USA
03.2016 - 10.2021
  • Led sales team to consistently surpass corporate revenue targets.
  • Oversaw in-store and online sales operations.
  • Implemented social media strategies that significantly boosted brand visibility.
  • Coordinated in-store merchandising to improve overall customer experience.
  • Processed orders efficiently to maintain stock levels.
  • Updated inventory management system with accurate data.

Education

Associate of Arts - Communications, Graphic Design/Advertising

Anne Arundel Community College
Arnold
05-1994

Skills

  • Jewelry design
  • Sales transactions
  • Visual merchandising
  • Customer engagement
  • Order processing
  • Inventory management
  • Customer relationship management
  • Relationship building
  • Telephone communication
  • Organization
  • Teamwork and collaboration
  • Dependable and responsible

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin

Timeline

Sales

ASAP Screen-printing & Embroidery
04.2025 - 08.2026

Sales

Van Dyke & Bacon
10.2021 - 10.2025

Sales

Enchanted Art & Sole Comfort Shoes
03.2016 - 10.2021

Sales/Design

Jewelers of Distinction
12.1998 - Current

Associate of Arts - Communications, Graphic Design/Advertising

Anne Arundel Community College

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Michelle Roberts