Michelle Robinson
Fulshear,Texas
Summary
Dedicated and customer-focused professional with a passion for delivering results. Thrive in fast-paced and slow-paced environments while maintaining attention to detail and upholding company standards.
Overview
3
3
years of professional experience
Work History
Texas Educational Youth Advocate
Child-Friendly Cities Initiative, Greater Houston
02.2021 - Current
- Co-develop and improved Texas Essential Knowledge Standards (TEKS)
- Improved State of Texas Educational Landscape for 5,831 institutions across Texas
- Drove youth and community educational awareness for Texas Essential Knowledge Standards
Reservation Agent
Hotel Planner
02.2022 - 02.2024
- Managed 25+ incoming calls daily while providing excellent customer service while booking hotel bookings, ensuring accurate reservations and timely communication with clients.
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
CHILDCARE CLEANER
Omni Childcare Center
05.2021 - 01.2022
- Maintained safe and hygienic environment, while following strict protocols, and utilizing appropriate cleaning agents to prevent spreading germs and to maintain healthy environment.
- Time management is essential to prioritize tasks.
- Collaborated with staff and communicated effectively to ensure each room was clean and ready for occupancy per daily schedule.
Education
High School Diploma -
OMNI LEARNING ACADEMY
Fulshear, TX08.2025
Skills
- Good Work Ethic
- Teamwork
- Communication
- Problem Solving
- Adaptability
- Time Management
- Customer Service
- Active Listening
Timeline
Reservation Agent
Hotel Planner
02.2022 - 02.2024
CHILDCARE CLEANER
Omni Childcare Center
05.2021 - 01.2022
Texas Educational Youth Advocate
Child-Friendly Cities Initiative, Greater Houston
02.2021 - Current
High School Diploma -
OMNI LEARNING ACADEMY
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