MICHELLE ROCHE
Elizabeth,New Jersey
Summary
Eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and accomplish in any task given to follow. Focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks.
Overview
5
5
years of professional experience
Work History
ABA Therapist
Kaleidoscope ABA
Union, NJ
08.2023 - Current
- Provided individualized behavior therapy services to children with autism spectrum disorders.
- Monitored client progress through the use of data collection systems and graphing techniques.
- Provided 1, 1 intervention for clients with autism spectrum disorder, following the specific guidelines of their individualized behavior plans.
Pet Parent Relationship Manager
Dogtopia
Union, NJ
10.2021 - 12.2023
- Worked closely with guests and coworkers to resolve problems with reservations and service
- Responded to guest complaints by researching to develop most effective solutions and negotiate results
- Collected credit card information for transactions and posted charges for customers.
- Built long-term relationships with lucrative clients by utilizing active listening, effective communication and dynamic interpersonal skills.
ABA Therapist
Progressive
Hoboken, NJ
01.2023 - 12.2023
- Performed behavioral interventions to teach communication, social and daily living skills and reduce problematic behaviors in home, community and school settings.
- Delivered individualized treatment for children diagnosed with autism spectrum disorders or other behavioral and social challenges using applied behavior analysis principles.
- Assembled, maintained and analyzed data gathered during student sessions, completed daily treatment logs and consistently submitted timely written and verbal progress reports.
SPECIMEN PROCESSOR
Ammon Labs
Linden, NJ
07.2019 - 07.2020
- Worked with reference labs to meet specimen and special handling requirements
- Followed collection and handling standards to expertly process specimens with minimal errors
- Generated manifests for reference lab work and packed specimens according to outlined specifications.
Education
ASSOCIATES DEGREE - HEALTH SCIENCES
Berkeley College
05.2020
Cardiopulmonary Resuscitation NHA CERTIFICATION: PATIENT CARE TECHNICIAN -
04.2019
PHLEBOTOMY -
02.2019
AMERICAN HEART ASSOCIATION -
Berkeley College
11.2018
Skills
- Customer consulting
- Interpretation support
- Relationship building
- Customer service
- Teamwork
- Customer relations
- Behavior Monitoring
- HIPAA Requirements
- Applied Behavior Analysis
Timeline
ABA Therapist
Kaleidoscope ABA
08.2023 - Current
ABA Therapist
Progressive
01.2023 - 12.2023
Pet Parent Relationship Manager
Dogtopia
10.2021 - 12.2023
SPECIMEN PROCESSOR
Ammon Labs
07.2019 - 07.2020
ASSOCIATES DEGREE - HEALTH SCIENCES
Berkeley College
Cardiopulmonary Resuscitation NHA CERTIFICATION: PATIENT CARE TECHNICIAN -
PHLEBOTOMY -
AMERICAN HEART ASSOCIATION -
Berkeley College