MICHELLE ROCHE
Elizabeth
Summary
Bachelor’s-prepared in Criminal Justice with hands-on experience working with diverse populations in structured, client-focused environments. Skilled in assessment, data collection, documentation, and individualized support planning. Strong communicator with a proven ability to build trust, manage sensitive situations, and collaborate effectively with families, teams, and management.
Overview
7
7
years of professional experience
Work History
Behavior Technician
ABA Behavior Services
Berkeley Heights, NJ
06.2024 - Current
- Observed and responded to behavior changes.
- Implemented individualized support plans while maintaining accurate documentation and progress records.
- Utilized positive reinforcement strategies to encourage appropriate behaviors and reduce challenges.
- Collaborated with families and multidisciplinary teams to support client goals.
Behavior Technician
Kaleidoscope ABA
Union, NJ
08.2023 - Current
- Delivered one-on-one support services to children in accordance with individualized plans.
- Monitored client progress using data collection systems and basic graphing techniques.
- Ensured adherence to established guidelines, ethical standards, and organizational policies.
Behavior Technician
Progressive
Hoboken, NJ
01.2023 - 12.2023
- Analyzed client behaviors to support ethical decisions and intervention strategies.
- Maintained daily logs, progress notes, and written reports with accuracy and timeliness.
- Analyzed collected data to track progress and inform ongoing support strategies.
Pet Parent Relationship Manager
Dogtopia
Union, NJ
09.2021 - 12.2023
- Resolved customer concerns by assessing issues and identifying solutions.
- Processed financial transactions and safeguarded sensitive customer information.
- Built long-term client relationships through effective communication and active listening.
Specimen Processor
Ammon Labs
Linden, NJ
06.2019 - 06.2020
- Processed medical specimens according to strict handling and compliance standards.
- Coordinated with reference laboratories to ensure accuracy and timely delivery.
Education
Bachelor of Science - Criminal Justice
Berkeley College
Newark, NJ08.2025
Associate Degree - Health Sciences, Health Service Management
Berkeley College
Newark, NJ05.2020
Skills
- Behavioral Analysis
- Client & Customer Service
- Team Collaboration
- Behavioral Monitoring
- Data Collection & Documentation
- Ethical Judgment & Decision-Making
- Conflict Resolution
- Applied Behavioral Principles
LANGUAGES
English: Native / Bilingual
Spanish: Native / Bilingual
Portuguese
Limited Working
Timeline
Behavior Technician
ABA Behavior Services
06.2024 - Current
Behavior Technician
Kaleidoscope ABA
08.2023 - Current
Behavior Technician
Progressive
01.2023 - 12.2023
Pet Parent Relationship Manager
Dogtopia
09.2021 - 12.2023
Specimen Processor
Ammon Labs
06.2019 - 06.2020
Associate Degree - Health Sciences, Health Service Management
Berkeley College
Bachelor of Science - Criminal Justice
Berkeley College