Michelle Rodriguez
Chicago,IL
Summary
Dynamic professional with extensive experience in industry operations. Committed to adhering to safety protocols, ensuring a secure work environment. Recognized for strong work ethic and reliability by supervisors and colleagues.
Overview
5
5
years of professional experience
Work History
Team Leader
Millenium Hall
Chicago, Illinois
05.2023 - Current
- Led team meetings to enhance communication and collaboration among members.
- Coordinated daily operations to ensure efficient workflow and task completion.
- Managed scheduling and resource allocation for optimal team productivity.
- Assisted in training new employees on company policies and procedures.
- Monitored compliance with safety regulations to ensure a secure workplace.
- Delegated daily tasks to team members to optimize group productivity.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
Busser
Kumas Corner
Chicago, Illinois
10.2023 - 07.2024
- Cleared tables and reset dining areas for incoming guests.
- Wiped down and cleaned chairs, booths, and highchairs.
- Took initiative to help others whenever necessary.
- Supported team members during busy shifts to enhance service flow.
Busser/Food Runner
Park Grill
Chicago, Illinois
05.2022 - 10.2023
- Cleared and set tables quickly for incoming guests.
- Assisted servers by delivering food and drinks efficiently.
- Maintained cleanliness in dining area and kitchen.
- Restocked supplies to ensure smooth service operations.
- Supported daily opening and closing procedures effectively.
- Responded promptly to guest requests and concerns.
BUSSER
ERIS Brewery and Cider House
Chicago, Illinois
06.2020 - 05.2022
- Cleared tables and prepared dining areas for incoming guests.
- Assisted servers by delivering food and beverages promptly.
- Maintained cleanliness of dining and bar areas throughout shifts.
- Restocked utensils, napkins, and other supplies as needed.
- Collaborated with kitchen staff to ensure timely food service.
- Supported customer service by addressing guest needs and requests.
Skills
- Team leadership and task delegation
- Resource allocation and workflow optimization
- Employee training and development
- Operations coordination and scheduling
- Customer relationship management
- Conflict resolution and mediation
Languages
English
Elementary
Timeline
Busser
Kumas Corner
10.2023 - 07.2024
Team Leader
Millenium Hall
05.2023 - Current
Busser/Food Runner
Park Grill
05.2022 - 10.2023
BUSSER
ERIS Brewery and Cider House
06.2020 - 05.2022