Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Rosario

Brooklyn,NY

Summary

Detail-oriented and dependable professional with a strong background in administrative assistance, health care operations, and crisis response. Experience in managing records, scheduling appointments, and maintaining organized systems in fast-paced environments. Recognized for compassion, active listening, and excellent communication skills when supporting patients, staff, and leadership.

Overview

7
7
years of professional experience

Work History

Psychiatric Technician/Social Health

NYC Health + Hospitals
New York, NY
09.2022 - Current
  • Handled and documented patients' vital signs to support accurate medical assessments.
  • Modeled appropriate communication and problem-solving skills in crisis situations.
  • Conducted mental health assessments, and helped manage crisis situations using de-escalation techniques.
  • Maintained accurate and confidential patient records in compliance with healthcare regulations.

Behavioral Health Technician (Forensic)

Central State Hospital
Petersburg, VA
02.2021 - 08.2022
  • Documented observations, interventions, and concerns in patient charts and electronic systems, sustaining the continuum of care from admission through to discharge.
  • Performed wellness checks and documented interventions in detail for accurate records.
  • Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
  • Educated patients on coping strategies and lifestyle improvements

Administrative Assistant

Jamaica Center for Arts & Learning
Jamaica , NY
05.2018 - 07.2020
  • Managed front desk operations, including answering phones, greeting visitors, and scheduling appointments.
  • Provide administrative support to the Executive Director, including calendar management, document preparation, and meeting coordination.
  • Organized files, maintained records, and handled data entry tasks to ensure accuracy and accessibility.
  • Supported daily office operations and coordinated with various departments to ensure smooth workflow.

Education

Associate of Applied Science - Radiology

LaGuardia Community College
Long Island City, NY
07-2027

High School Diploma -

East Bronx Academy
The Bronx, NY
06-2019

Skills

  • Front Desk Management
  • Emergency Response
  • HIPPA Compliance
  • Data Entry & Filing
  • Team Management
  • Active listening
  • Organizational & Time Management
  • First Aid, CPR, and BLS Certified
  • Appointment Scheduling
  • Crisis Intervention Support

Timeline

Psychiatric Technician/Social Health

NYC Health + Hospitals
09.2022 - Current

Behavioral Health Technician (Forensic)

Central State Hospital
02.2021 - 08.2022

Administrative Assistant

Jamaica Center for Arts & Learning
05.2018 - 07.2020

Associate of Applied Science - Radiology

LaGuardia Community College

High School Diploma -

East Bronx Academy

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